Poor shower, doors leaked. Too many flies, as soon as you open the patio door, all flies enter the room. Grounds were gorgeous. Old resort, rooms need updating.
S
2024 年 11 月入住 1 晚
10/10 超赞
ELIZABETH,Santa Fe
2024年10月31日
满意:清洁度
ELIZABETH
2024 年 10 月入住 3 晚
10/10 超赞
ELIZABETH,Santa Fe
2024年10月30日
满意:住宿条件和设施,服务设施
Excellent hotel. Excellent staff. Best in the area.
ELIZABETH
2024 年 10 月入住 2 晚
10/10 超赞
Patrizia
2024年08月11日
满意:清洁度、员工和服务、住宿条件和设施
Di speciale , cosa rara in un 3 stelle il ristorante piatti ottimi,mi è piaciuto il personale molto gentili, non mi è piaciuto il corridoio che porta alle camere caldo soffocante , parcheggio ottimo
Patrizia
2024 年 8 月入住 1 晚
8/10 还可以
Carlo Guido
与配偶出行
2024年08月11日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Ottima struttura, piscina particolarmente tenuta bene e bella. Stanze essenziali ma carine. Letto abbastanza scomodo. Pulizia non delle migliori, trovati vari capelli nel bagno
Carlo Guido
2024 年 8 月入住 1 晚
4/10 很差
Bo
与家人出行
2024年08月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not impressed
I rarely write reviews, but this stay calls for it.
This hotels deserves only 2 stars due to its nice pool area, which we really enjoyed.
Inside, the experience was poor. General lack of cleaning and maintenance is obvious. Breakfast buffet very basic, and we noticed old/“rotten” fruit not being taken away over several days. All 3 mornings we saw that dining room/restaurant was not cleaned from previous evening e.g. wine bottles on the tables etc.
Had problems with water dripping in the bathroom, which we reported to the receptionist, but weren’t offered a new room even though there must have been several rooms available. Beds seemed old and not comfortable. Was waken up at 5 due to loud noises (maintenance??).
Can’t understand why management nor staff doesn’t show more pride in providing a better customer experience. So many obvious areas to improve on.
Bo
2024 年 8 月入住 3 晚
8/10 还可以
Patrizia
与家人出行
2024年07月30日
满意:清洁度、员工和服务、服务设施
Piscina ok,personale gentile,stanze pulite e moderne,nel complesso una buona struttura.
Patrizia
2024 年 7 月入住 1 晚
2/10 糟糕
Frederic
2024年07月19日
不满意:客房舒适度,员工和服务
Ambiance boîte de nuit.
Deux nuits, deux mariages dans l hôtel sans que nous ne soyions prévenus à l'avance.
Ambiance discothèque dans la chambre jusqu à minuit deux soirs d affilée.
Meuble vasque de la salle de bain prêt à s effondrer. Réparation bricolage a la va-vite.
Aucune compensation.
Très décevant.
Frederic
2024 年 7 月入住 2 晚
4/10 很差
COLAVITO
与配偶出行
2024年06月30日
不满意:清洁度、员工和服务、住宿条件和设施
Le camere sono da pitturare e da pulire meglio c erano cumuli di polvere agli angoli. Grave la mancanza dell ascensore. Bello il giardino e la piscina di sera in occasione di un matrimonio
COLAVITO
2024 年 6 月入住 1 晚
10/10 超赞
ELIZABETH,Santa Fe
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel never fails to make me feel at home. It's wonderful and the pool area is great. The pool is very big. The bed comfortable. The food they offer is very good, as well.
ELIZABETH
2024 年 5 月入住 6 晚
10/10 超赞
Franco
与家人出行, 与配偶出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bella location immersa nel verde
Bel parco con ulivi e piscina
Franco
2024 年 4 月入住 2 晚
2/10 糟糕
Luiz
2024年01月23日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ridiculamente ruim
Garçom mau humorado, comi um biffe gelado, pedi pra esquentar e voltou igual. Café da manha lamentável com pouquissimas opções. Serviço de spa extremamente caro pelo que oferece. Não volto nunca mais.
Luiz
2024 年 1 月入住 1 晚
10/10 超赞
ELIZABETH,Santa Fe
2023年12月24日
满意:清洁度、员工和服务、住宿条件和设施
Exceptional staff and comfortable rooms. Beautiful area of Italy.
ELIZABETH
2023 年 12 月入住 4 晚
10/10 超赞
maria Carmela
2023年12月14日
满意:清洁度、员工和服务、住宿条件和设施
maria Carmela
2023 年 11 月入住 1 晚
8/10 还可以
Ernesto
2023年09月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel buono, senza panorama, piscina, posizione grografica strategica. Colazione ottima e abbondante. Possibilita' di cena.
Ernesto
2023 年 9 月入住 2 晚
10/10 超赞
ELIZABETH,Santa Fe
与家人出行
2023年09月22日
满意:清洁度、服务设施、住宿条件和设施
This hotel is excellent! The staff is superb, and the rooms are very comfortable.
ELIZABETH
2023 年 9 月入住 5 晚
10/10 超赞
ELIZABETH,Santa Fe
与家人出行
2023年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love this property and the area. The staff is outstanding! Spa services are offered, the rooms are a good size and the beds are very comfortable. The food at the restaurant is excellent.
ELIZABETH
2023 年 9 月入住 1 晚
10/10 超赞
fabio
2023年09月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
fabio
2023 年 9 月入住 1 晚
6/10 一般
Salvatore
2023年09月1日
满意:员工和服务
Salvatore
2023 年 8 月入住 3 晚
10/10 超赞
ELIZABETH,Santa Fe
与家人出行
2023年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a great hotel that offers delicious dining and a wonderful view. The pool is heated to a perfect temperature. There is a spa and breakfast is complimentary. I have stayed several times and I will always go back. I did miss the Crema Pasticcera for breakfast the past couple of times. They also offer laundry service, which is great to have!! Parking is super easy which lends to exploring nearby areas like Pomarico, Matera and Bernalda. The air conditioner in the room worked incredibly well during the European 2023 heat wave!
ELIZABETH
2023 年 8 月入住 5 晚
10/10 超赞
Donato Antonio
与家人及幼儿出行
2023年07月16日
满意:清洁度、员工和服务、住宿条件和设施
Rapporto qualità-prezzo ottimo,la consiglierei ad altri
Donato Antonio
2023 年 7 月入住 1 晚
10/10 超赞
Laura
2023年07月5日
满意:清洁度、员工和服务、住宿条件和设施
Meraviglioso hotel immerso nella natura incontaminata
Laura
2023 年 7 月入住 1 晚
8/10 还可以
ELIZABETH,Santa Fe
与家人出行
2022年10月6日
满意:清洁度、员工和服务、服务设施
Wonderful staff. Great breakfast and property grounds. The room is a very good size. The shower is small and it would be nice if the bathroom was a little bit bigger, even if the room was smaller. There is never an issue with hot water. The temperature of the room is adjustable and there is a big window. I recommend.
ELIZABETH
2022 年 9 月入住 4 晚
10/10 超赞
venerina
2022年08月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eccellente
Tutto a meraviglia posto fantastico da sogno spero di ritornarci, accoglienza e gentilezza da parte dello staff , stupendo tutto 👍😘👋