Todo muy bonito todo el personal atentados. Tanto en el restaurante de desayuno como el restaurante fuego.
Olga
2024 年 10 月入住 3 晚
10/10 超赞
Zintia
与配偶出行
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The quiet and the sunsets
Zintia
2024 年 10 月入住 1 晚
10/10 超赞
christian
2024年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
loved the spa and all amenities was here for a wedding at casita del sol will definitely return awesome resort and location near all wineries
christian
2024 年 10 月入住 1 晚
10/10 超赞
Jose Gustavo Rodriguez
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Over all everything really good
Jose Gustavo Rodriguez
2024 年 10 月入住 1 晚
10/10 超赞
Samuel
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The glass walls to view outside
Samuel
2024 年 8 月入住 1 晚
10/10 超赞
Manuel Marcelo
2024年10月26日
满意:清洁度、员工和服务、住宿条件和设施
Solamente sugeriríamos que mejoren el Internet, ya que en la habitación fue prácticamente nulo durante durante los cinco días que estuvimos
Manuel Marcelo
2024 年 10 月入住 5 晚
10/10 超赞
Maria de los Angeles
2024年10月25日
Maria de los Angeles
2024 年 9 月入住 2 晚
10/10 超赞
Jose
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施
Jose
2024 年 10 月入住 2 晚
8/10 还可以
Oscar,Long Beach
与家人出行
2024年10月20日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel is nice with two pools, restaurant, bar by the pool, clean room, comfortable bed, quiet. However, front desk service was terrible, lack of people skills, nothing informative, short in conversation, very poor customer service.
Oscar
2024 年 9 月入住 2 晚
6/10 一般
Charles Louis De
2024年10月19日
满意:员工和服务
Charles Louis De
2024 年 10 月入住 3 晚
10/10 超赞
Pascuala
团体旅客
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente Beautiful
Pascuala
2024 年 10 月入住 2 晚
10/10 超赞
sandra,frisco
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
sandra
2024 年 10 月入住 3 晚
4/10 很差
Georgina
与配偶出行, 团体旅客
2024年10月14日
不满意:服务设施,清洁度
El servicio de limpieza muy malo, no pusieron toallas de manos, el contenedor de shampoo lo dejaron sucio
Georgina
2024 年 10 月入住 3 晚
10/10 超赞
Jose
与配偶出行
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Since the moment we arrived we were greeted well by the security team and also a gentleman that showed us to the office and room and offered to help with our bags, the room was huge with a hot tub and seperate shower and good outdoor view, having the restaurant on the grounds was nice, they have good drinks and food and the waiters were very nice, only complaint I had was turning off the water on one day of our stay, it wouldn't have been an issue if we were informed, other than that its a great stay in Valle.
Jose
2024 年 10 月入住 3 晚
10/10 超赞
Abned
2024年10月3日
Abned
2024 年 9 月入住 1 晚
8/10 还可以
Nicole
与配偶出行
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel está muy bonito, la habitación cuenta con todas las amenidades y muy cómoda, lo malo fue que nos queríamos meter a la alberca pero estaba muy fría
Nicole
2024 年 9 月入住 2 晚
10/10 超赞
jose Luis
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
Todo muy bien excelente, las comidas muy ricas, el lugar muy relajante , pase un buen fin de semana , volvere
jose Luis
2024 年 9 月入住 1 晚
10/10 超赞
Arturo
与配偶出行
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
La integración del conjunto con la naturaleza y los jardines es muy agradable.
Arturo
2024 年 9 月入住 1 晚
8/10 还可以
Rocio
与配偶出行
2024年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel tiene miy buena ubicacion el.personal muy ambale, el desayuno a la carta es muy rico, incluso tienen caballo me volceria a hospedar
Rocio
2024 年 9 月入住 2 晚
8/10 还可以
Carla,Fallbrook
2024年09月23日
满意:住宿条件和设施,清洁度
Carla
2024 年 9 月入住 2 晚
4/10 很差
nubia
2024年09月22日
不满意:住宿条件和设施,清洁度
Over all a rundown place. Boring. Didn’t any entertainment. No wine tasting . Wouldn’t even let us use the jacuzzi. So they wouldn’t have tu turn it on.
nubia
2024 年 9 月入住 2 晚
10/10 超赞
Sandy
团体旅客
2024年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place. We stay on cabin 3 and 4 the only problem is the noise eco you can heard from your neighbor. If you are alone friends is OK but be minded when you jags stanger next to you. Other then that it's a great place
Sandy
2024 年 9 月入住 3 晚
8/10 还可以
Melissa,Hawaii
团体旅客
2024年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We got the Loft 2 bedroom and the shower had mold so we were moved to an upgraded infront of the grapevine which was perfect, cleaner. Restaurant food was good but it was too expensive so we drive to nearby restaurant and ate some reasonable authentic Mexican tacos, so good! The staff was very nice and helpful. We would stay here again.
Melissa
2024 年 9 月入住 1 晚
2/10 糟糕
Raul,Loma Linda
2024年09月6日
Raul
2024 年 6 月入住 1 晚
4/10 很差
Jesus
与家人出行
2024年09月4日
不满意:员工和服务、服务设施、住宿条件和设施
I stayed here for two days and I will never be back. Here's why:
1. While there is a gym and Jacuzzi available, those are off limits to most guests unless you pay $90 per day to use the spa! Which is not stated when you book your stay. Let me repeat, it's $90 per day if you want access to the gym,ha.
2. Their continental breakfast "meal" portions are for toddlers. I was literally served 3 grapes, 3 blueberries, three paper thin slices of cantaloupe and pineapple. And a pastry that can only be described as a cookie.
3. The hotel didn't stock my room with hand or face towels. I asked for some towels three times and each time I was told a different reason why they could not bring me some. The final reason was that they were being dried in Ensenada. Who doesn't have towels for guests over a two day period?
4. In the wee hours of the morning on my last day, the toilet in my room was clogged. Which meant I had to use the restaurant bathroom. How lovely.
5. The person who checked us in didn't do a great job or even a decent job. They didn't tell us about any amenities, info on breakfast( which I now know I was not missing out on much). The guests before us who were checked in were helped to their room and had their bags carried for them. Us though? We were left to do that on our own, which we do not mind doing but it's odd seeing that service given to others but not us.
The only positive thin bout this stay was the great service we received at their restaurant Fuego.