Was very gd value . Only comment is there were no breakfast teabags in room . Only a couple of peppermint and green tea .
Jenny
2025 年 1 月入住 1 晚
6/10 一般
Thomas
2025年01月2日
满意:员工和服务,清洁度
Thomas
2024 年 12 月入住 1 晚
8/10 还可以
Bernard
与家人出行
2024年12月29日
满意:清洁度、员工和服务、服务设施
All as expected
Bernard
2024 年 12 月入住 1 晚
4/10 很差
Stephen
与家人出行
2024年12月26日
满意:员工和服务
不满意:住宿条件和设施
Very tired hotel.
Radiators making noises so cant sleep (had to move rooms), extractor fans dirty, in-room furniture old (threadbare, chipped, missing pictures on wall, etc).
Was told we had to book for breakfast but it was not busy. However a 20 min wait for hot drinks unacceptable, as was the 45 mins between arriving and hot food being put on our table (again, not busy).
Lift not working. Sounds like an ingoing issue and not to be resolved soon. Thankfully we did not have large or heavy suitcases!!
Hotel feels run down and understaffed. The staff that are there are happy to try and help though.
Problems reported to reception on both days for resolutions. Talking to other guests they feel the same. Still havent recieved a call from the Ops Manager yet.
Macdonalds you should be ashamed of running this hotel into the ground. We will not be staying again.
Stephen
2024 年 12 月入住 2 晚
10/10 超赞
Paul
2024年12月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gym, Pool and Sauna all good.
Paul
2024 年 12 月入住 2 晚
8/10 还可以
Carol
2024年12月15日
满意:住宿条件和设施
The staff were polite and friendly and reacted very quickly to a request
Carol
2024 年 12 月入住 2 晚
10/10 超赞
Maria
商务旅客
2024年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very brief stay. Single room was clean and quiet. Nice to have robe.
Managed to set my alarm an hour late but was greeted by Scarlet in the restaurant who kindly sorted me some breakfast to go, a lovely young lady.
The only negative was the car park has no lights at night which was quite dangerous due to an uneven surface.
Would like to come back and try the spa.
Maria
2024 年 12 月入住 1 晚
8/10 还可以
Emmanuel
2024年11月28日
Emmanuel
2024 年 11 月入住 1 晚
8/10 还可以
Matthew
商务旅客
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly welcoming staff, tasty food, large rooms and comfy beds but conference facilities were not as good as expected (cold rooms and projector to dim for a bright room), bedroom was initially cold as all heating switched off, long walk to bedrooms from reception and very inflexible Manager regrading changes to booking dates (charges would be made).
Matthew
2024 年 11 月入住 3 晚
8/10 还可以
Carol
2024年11月3日
Carol
2024 年 6 月入住 1 晚
6/10 一般
Alison
2024年10月31日
满意:员工和服务,清洁度
I was very disappointed with the single room, hotel was lovely and family who stayed had lovely rooms but the single room was tiny, shower was really small, no phone, stains on the ceiling and down the wall, also the first floor seemed quite shabby compared to the ground floor
Alison
2024 年 10 月入住 1 晚
6/10 一般
Gary
2024年10月28日
Positives:
Good sized room with comfy bed
Breakfast was plentiful, tasty and served hot
Negatives:
Our bedroom was tired, dated and not thoroughly cleaned
Receptionist was unwelcoming and lacked customer care
Gary
2024 年 10 月入住 1 晚
6/10 一般
Natalie
2024年10月26日
Natalie
2024 年 10 月入住 1 晚
10/10 超赞
robert
2024年10月25日
满意:清洁度、员工和服务、住宿条件和设施
no
robert
2024 年 10 月入住 3 晚
8/10 还可以
Justin,Solihull
2024年10月19日
满意:清洁度、员工和服务、住宿条件和设施
Justin
2024 年 10 月入住 1 晚
6/10 一般
Phil
商务旅客
2024年10月18日
满意:客房舒适度,清洁度
Chilly
Unfortunately the heating was not working, the room was cold and there were no heaters available, reception did give me an extra quilt! However this was a 2 night stay and the second night it was sorted out. Food was a little on the pricey side but the pork belly was lovely
Phil
2024 年 10 月入住 2 晚
8/10 还可以
Jonathan
2024年10月16日
Jonathan
2024 年 9 月入住 1 晚
8/10 还可以
Hamid
与配偶出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Staff were wonderful. Rooms could do with a little TLC
Hamid
2024 年 10 月入住 2 晚
8/10 还可以
Elvira
与家人及幼儿出行
2024年10月11日
满意:清洁度、服务设施、住宿条件和设施
The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.
Elvira
2024 年 10 月入住 2 晚
8/10 还可以
Dennis
2024年10月8日
Highly personalised service
Dennis
2024 年 10 月入住 3 晚
10/10 超赞
Michelle,Hyde
2024年10月8日
满意:清洁度、员工和服务、住宿条件和设施
Michelle
2024 年 10 月入住 1 晚
6/10 一般
Lucinda
与家人出行
2024年09月29日
满意:员工和服务
Restaurant looked very posh and beautifully modern. However booked a deluxe room and it was incredibly outdated, very below standard