2/10 糟糕
Crystal
与家人出行, 商务旅客
2024年12月6日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Check-in was easy. However, when we got to our room, it was cold. We turn on the heat and discovered that the shower only did hot water and the heater in the room did not do heat. then we got extra blankets, hoping it wouldn't be that bad, but couldn't sleep quite a bit of the night because I was so cold. There were beer cans underneath the bathroom vanity, that hadn't been picked up. It just was not a good experience.
When we went down to ask for blankets, they asked if we wanted to move rooms, it wasn't terribly cold and already undressed for the night, so figured the blankets would be fine. I did not account for waking up and the room being as cold as it was outside. We did not appreciate it. It was unpleasant.I was shivering by the time I got out to my car because it was so cold in the room. I've stayed here twice before and it's never been this bad, but there was no there's no way I'll stay there again.
Crystal
2024 年 12 月入住 1 晚