Horrible experience, gave us keys to a room already occupied
Gez
2025 年 1 月入住 1 晚
6/10 一般
Rose
与配偶出行
2025年01月22日
不满意:员工和服务
Check-in desk very small and took too long to get our room
Rose
2024 年 12 月入住 1 晚
4/10 很差
Nora-Lee
商务旅客
2025年01月22日
不满意:服务设施,员工和服务
Had drinks at the bar at the hotel service was poor. Two front desk staff were on their phones or engrossed in conversation. Upon arrival the cleaning staff had left clipboard in my room and entered to grab it without knocking. Fire alarm went off during the night, no directions provided by staff as patrons waited in the lobby. Fire trucks attended and walked around the hotel. Alarm was disabled and again no communication or all clear given to hotel guests. Many just headed back to rooms. Usually my preferred play to stay but disappointed in this visit
Nora-Lee
2025 年 1 月入住 1 晚
10/10 超赞
Charlotte
与家人出行
2025年01月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Short stay but nice easy checkin.
Charlotte
2025 年 1 月入住 1 晚
8/10 还可以
Dan,EDMONTON
2025年01月21日
满意:清洁度、员工和服务、住宿条件和设施
Dan
2025 年 1 月入住 1 晚
10/10 超赞
Sally
2025年01月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and place.
Sally
2025 年 1 月入住 1 晚
10/10 超赞
William,Grimshaw
与家人出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
William
2025 年 1 月入住 1 晚
10/10 超赞
Brandon
与家人出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff make this place great. They truly care and are so respectful. As a diamond member that values the Hilton brand I'm proud to stay here. Only issues are parking is so limited it's hard to find a spot and they don't do room service. You have to order and go down and pick it up when it's ready. Not the end of the world but would be more convenient if they would bring to the room especially traveling with small children. This hotel is great.
Brandon
2025 年 1 月入住 2 晚
10/10 超赞
Andrea
与配偶出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel!! Friendly staff, wonderful hot breakfast with lots of options, comfortable beds and spacious rooms. The only place we stay when visiting Edmonton!
Andrea
2025 年 1 月入住 2 晚
10/10 超赞
Sue
2025年01月20日
满意:清洁度、员工和服务、住宿条件和设施
Sue
2025 年 1 月入住 1 晚
6/10 一般
Tejinder
与家人及幼儿出行, 与家人出行
2025年01月19日
满意:住宿条件和设施,服务设施
We checked in around 8 pm. The front reception girls were rude. Called front desk at 9 pm requesting blanket for the sofa bed. The girl at the reception had no interest to listen to the whole thing and hung up. waited till 9;30 and by that time half off my family was sleeping because we were all very tired, and had along day, me and my kid were waiting for someone to bring us extra bedding but nothing. Called back again and was told they will send someone up shortly. 10 pm still nothing at this point we gave up but my daughter said she will try one more time going to the front desk and bringing it herself. When she went there then they sent someone to the room with a sheet. and they sent her back saying that they sent someone with the bedding. At this point we gave up and worked out with whatever we had and went to bed. Horrible staff at the front reception.
Tejinder
2025 年 1 月入住 1 晚
8/10 还可以
Lisa Margaret
与家人出行
2025年01月19日
满意:清洁度、员工和服务、住宿条件和设施
Great room, great location
Lisa Margaret
2025 年 1 月入住 3 晚
2/10 糟糕
Tracy,Grande Prairie
与家人出行, 与配偶出行
2025年01月18日
不满意:员工和服务
They gave away our room! And then offered us 1 king for 4 adults and 1 teenagers. I am utterly speechless. Had to find a last minute hotel and took us until midnight! Awful!
Tracy
2025 年 1 月入住 1 晚
10/10 超赞
Ritu Raj
与家人及幼儿出行, 与家人出行, 与配偶出行
2025年01月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great ambient, safe and clean Property.
Ritu Raj
2025 年 1 月入住 1 晚
10/10 超赞
Karen
与家人出行
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Karen
2025 年 1 月入住 1 晚
10/10 超赞
Roxanne
2025年01月16日
满意:清洁度、员工和服务、住宿条件和设施
Great stay at a great price!
Roxanne
2025 年 1 月入住 1 晚
10/10 超赞
Sheldon
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Sheldon
2025 年 1 月入住 1 晚
10/10 超赞
Stephen
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Good value
Stephen
2024 年 12 月入住 2 晚
10/10 超赞
Lori
与家人及幼儿出行
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
Our stay here was well worth it! Room was big and comfy, lots of extra room. We will be back!
Lori
2024 年 11 月入住 2 晚
2/10 糟糕
Sharleen
商务旅客
2025年01月14日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
I was unhappy with my stay
Sharleen
2025 年 1 月入住 2 晚
8/10 还可以
Maria
2025年01月14日
满意:清洁度、服务设施、住宿条件和设施
Very clean but somewhat dated
Maria
2025 年 1 月入住 1 晚
6/10 一般
Bonnie
与家人及幼儿出行
2025年01月13日
满意:员工和服务,清洁度
Bonnie
2025 年 1 月入住 3 晚
10/10 超赞
Arlene
与配偶出行
2025年01月13日
满意:清洁度、员工和服务、住宿条件和设施
Clean spacious room great breakfast. A great experience
Arlene
2025 年 1 月入住 2 晚
10/10 超赞
Jolene
与家人出行
2025年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and efficient. Hotel was very clean in both common areas and the room. Great location, lots of parking. Will stay again.