Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind.
There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted.
The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door.
There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on...
We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked!
On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean.
We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.