The hotel front desk staff were not proficient and took a long time to check in, they should let the staff complete their training before working. The room was not warm inside and when I called the front desk, the hotel staff told me to turn off the air conditioning and turn on the hot water, which was amazing.
真實旅客
於 2022 年 2 月住了 1 晚
10/10 優異
Po chu
2022年1月22日
Po chu
於 2022 年 1 月住了 1 晚
10/10 優異
POTUNG
2021年10月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel
POTUNG
於 2021 年 10 月住了 1 晚
6/10 一般
Zhaobing
商務旅客
2021年9月20日
讚好:整潔度、住宿狀況和客房舒適度
第一晚竟然没有任何毛巾设施,很失望这还是四星级酒店
Zhaobing
於 2021 年 9 月住了 3 晚
10/10 優異
真實旅客
2020年9月19日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2020 年 9 月住了 3 晚
10/10 優異
真實旅客
商務旅客
2020年2月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good breakfast
真實旅客
於 2020 年 2 月住了 1 晚
8/10 不錯
真實旅客
多人同遊
2020年1月13日
讚好:整潔度、職員與服務和住宿狀況
The room is all in all nice but a little bit too warm though.
真實旅客
於 2020 年 1 月住了 1 晚
8/10 不錯
真實旅客
2019年12月30日
讚好:整潔度、住宿狀況和客房舒適度
Extra charge for using hotel facilities
Overall was good, hotel room is clean and new, but the Room temperature was high even we adjust the thermostat to turn on the air-conditioner, its didn’t work, so we need to open the window all the time. Need extra €20 per day per person for using swimming pool or gym facilities. We expected it’s free for hotel guests to use but apparently it’s not applicable for this hotel. So it’s quite disappointed. This is the 3rd hotels for our Christmas trip and it’s the only one need extra charge for using hotel facilities.
真實旅客
於 2019 年 12 月住了 4 晚
8/10 不錯
Fengchen
商務旅客
2019年12月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fengchen
於 2019 年 12 月住了 2 晚
10/10 優異
Asad
商務旅客
2025年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I found Clayton to be an excellent choice for my stay. The Japanese quarter is a stones throw away and there are plenty of very nice restaurants around. The property itself was really impressive and I will be staying at Clayton for all future Düsseldorf trips
I would stay here again, great location and hospitality especially from Franando at the front desk, only thing lacking would be the breakfast as it was very simple options. Great top view of the city from the spa.