This place looks great and good value! I personally never experienced that ! I was left outside in cold and rain unable to gain access as I should have been sent a code or instructions on how to enter. Dispute several calls a pacing around the property i had no response. I was left cold wet and stranded. Left no choice than to find another hotel as close as possible to get a room for the night which I did at twice the cost and another taxi to the new hotel! Further insult, after communicating to hotels.com for over 40mins to cancel this arrangement I received a call from someone at the property who offered no apology advice or support given the circumstances of my situation now being 21:30 in the cold wet night! Telling me I had the information from them to gain access! I told them I can assure you I would not of put myself through that situation if that’s was the case ! Insult to injury.. no needed at this point! I dare say this is a nice place to stay .. just make sure you have access before you arrive.
Mark
2023 年 11 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2023年11月1日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice to stay
Not 24-hours check-in system. Possibly feel hard when using mobile door-lock system.
Except two things above, facility is fantastic, clean.
Easy to access tram because near by tram terminal.
Easy to go to city centre.
Generally Nice!
真实旅客
2023 年 10 月入住 4 晚
10/10 超赞
GABRIEL
与家人及幼儿出行
2023年10月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
apparemment au calme,super accueil et accessibilité via une une application sécurisé pour l ouverture de l'appartement
vive recommandation
séjour impeccable
R,Gabriel
(pentahouse)