The service was excellent. The staff was very helpful, friendly and approachable. I would highly recommend this hotel to anyone who wishes to stay in Durham.
Wing Han Catherine
2023 年 1 月入住 1 晚
8/10 还可以
CHI KEUNG
2022年12月21日
CHI KEUNG
2022 年 12 月入住 1 晚
10/10 超赞
WING SZE LINDA
2020年09月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WING SZE LINDA
2020 年 9 月入住 6 晚
8/10 还可以
Angela
与家人出行
2020年01月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Angela
2020 年 1 月入住 3 晚
8/10 还可以
Louise
2019年02月20日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Big room and value for money
The room is big and the twin beds are big, too. I will only complain the cleaningness of the room is unsatisfactory. Say if 10 is full mark, then I'll grade 5-6.
Louise
2019 年 2 月入住 2 晚
8/10 还可以
Pui yu
2019年02月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay
Great stay, clean and comfortable room! Staff were nice and helpful!
Pui yu
2019 年 2 月入住 1 晚
10/10 超赞
Tom
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Tom
2024 年 11 月入住 1 晚
8/10 还可以
Charlie
与配偶出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable stay in a very convenient location
Charlie
2024 年 11 月入住 2 晚
6/10 一般
Sally
与配偶出行
2024年11月11日
满意:清洁度
不满意:员工和服务
The main trouble we had was when it came to eating. I had a meal in the restaurant and for chicken skewers and chips. The chicken came out without any chips and then when they did come out I had finished my chicken 5 minutes before the chips had been severed to me. We had to explain to the bar staff and one show them what we wanted to drink. I think this was due to them being young and english not their first language of speech
Sally
2024 年 11 月入住 3 晚
10/10 超赞
Melanie
2024年11月2日
满意:清洁度、员工和服务、住宿条件和设施
Melanie
2024 年 10 月入住 1 晚
10/10 超赞
Robert
2024年10月28日
满意:员工和服务,清洁度
Excellent location. Adequate parkng available.
Good leisure facilities. Friendly, helpful staff.
Bar is not very homely but easy access to good bars/ restaurants external to the hotel.
Robert
2024 年 10 月入住 1 晚
8/10 还可以
Fiona
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.
Fiona
2024 年 10 月入住 3 晚
8/10 还可以
Katharine
团体旅客
2024年10月20日
满意:员工和服务、服务设施、住宿条件和设施
Room nice and big. Bathroom small, not clean, black mold under cold tap, hair in sink and bath.
Katharine
2024 年 10 月入住 1 晚
10/10 超赞
Stephen
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施
.
Stephen
2024 年 10 月入住 1 晚
10/10 超赞
Kevin,Durham
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service and excellent attention to detail
Kevin
2024 年 10 月入住 1 晚
10/10 超赞
Robert
2024年10月7日
Robert
2024 年 7 月入住 1 晚
6/10 一般
Christopher
与家人出行
2024年10月1日
不满意:住宿条件和设施,员工和服务
Room was in need of a refurbishment and lacked some amenities one would expect at this price point. Had to ask a couple times for house keeping attention which was eventually addressed. Staff seem low on motivation. Breakfast was good but be sure to pay in advance. Location however is fabulous which makes it an important hotel that management will provide a bit more attention Adventure. Also got a parking charge from third party company although I paid for parking. I had to get the reception to reverse and now I have to follow up with the car rental company. One of a few inconveniences experienced on this stay. Will likely stay again however due to location and really hoping for improvements.
Christopher
2024 年 9 月入住 9 晚
8/10 还可以
Janette
2024年09月30日
Janette
2024 年 9 月入住 1 晚
8/10 还可以
Hannah
与配偶出行
2024年09月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel with friendly helpful staff. Good facilities. For some reason we were put into an accessible room which we didn’t need so the bathroom wasn’t really very luxurious but had everything we needed so we didn’t ask to move