clean, spacious and comfortable. amazing view of the iconic Forth bridges, which are also easily accessible
Doris
2024 年 9 月入住 1 晚
2/10 糟糕
Fozia
2024年09月9日
不满意:清洁度、员工和服务、住宿条件和设施
Fozia
2024 年 9 月入住 2 晚
10/10 超赞
David,Falkirk
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and helpful receptionist. Dinner was very good. Good location for stopover when travelling and plenty of places nearby to visit.
David
2024 年 9 月入住 1 晚
8/10 还可以
Greg
2024年08月24日
满意:清洁度、员工和服务、住宿条件和设施
Overall good. We arrived late and Restaurant was closing at 9-00pm and the room service menu was very limited. Also, the drain in the shower was clogged and the shower overflowed onto the floor.
Greg
2024 年 8 月入住 1 晚
10/10 超赞
Malik
与配偶出行
2024年08月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Malik
2024 年 8 月入住 1 晚
8/10 还可以
Lorna
2024年08月8日
满意:清洁度、员工和服务、住宿条件和设施
Lorna
2024 年 8 月入住 1 晚
2/10 糟糕
Gabrielle
2024年08月7日
不满意:清洁度、员工和服务、住宿条件和设施
MA CARTE BANCAIRE AYANT ETE PIRATEE C'EST QUELQU'UN D'AUTRE QUI A PROFITE DU SEJOUR ET CE EN MON NOM
Gabrielle
2024 年 8 月入住 1 晚
6/10 一般
Anto
2024年07月11日
满意:清洁度、员工和服务、服务设施
Single dining option, and no close by alternatives. The room was clean and the toiletries were good. The room was equipped with a TV, kettle, instant coffee, tea, iron and hair dryer. The room service staff were a little rude. I ordered room service and when I didn't have exact change I was scolded. Not my problem. However in restaurant dining was a good experience. The room was not sound proof and I got up several times duee to others on the floor closing doors of taking on the hallways. Getting into Edinburgh City was an adventure and taxi prices that front desk ordered were pricey
Anto
2024 年 7 月入住 4 晚
8/10 还可以
Robyn
团体旅客
2024年06月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at Queensferry DoubleTree for one night and had a lovely experience. Staff are welcoming, kind and quick to help you with questions/concerns. Booked dinner at The Shore grill in the hotel and was extremely impressed by the delicious food and stunning view of the bridges. Would stay here again when visiting from Canada!
Robyn
2024 年 6 月入住 1 晚
10/10 超赞
Jane F A
2024年06月22日
满意:服务设施
I liked the view of the bridges from my bedroom window. I didn’t like the cost of my room being double price of other dates because of Royal Highland show.
Jane F A
2024 年 6 月入住 1 晚
10/10 超赞
Dawn Carol
2024年06月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our brief stay!
Dawn Carol
2024 年 6 月入住 1 晚
8/10 还可以
Brent
2024年05月30日
满意:员工和服务,清洁度
.
Brent
2024 年 5 月入住 1 晚
2/10 糟糕
Brian
与配偶出行
2024年05月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall disappointing.
Room: We stayed in a corner junior suite with a great view. But that was the only good thing about the hotel. The room appeared poorly maintained. There were stains on the furniture carpet the paint was chipping on the walls and the refrigerator was not working. When brought to attention was told they could ask cleaning staff to come in the morning however could not do anything more as was fully booked and did not expect that to change tomorrow rather than waiting to at least check the following day. The following day when we went to follow up with the front desk they had no idea what we were talking about.
Staff: did not greet us or help with our luggage. During dinner we were ignored most of the time. Waited through half of dinner just to receive water after asking several times but noticed other tables being tended to. I will say there was one female employee in the restaurant who delivered the food and was great.
Overall frustrated dissatisfied and disappointed. Not what you would expect from Hilton or a supposed 4 star hotel. Customer service was poor after bringing my concerns there was no real response effort or follow up. I ended up checking out and that was also not a positive experience. The women at the desk did not really give a response. Thank you very much Expedia. I believe the only reason I received a refund was due to Expedia. Definitely would not recommend this hotel.
Brian
2024 年 5 月入住 3 晚
10/10 超赞
Steven
商务旅客
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Steven
2024 年 5 月入住 1 晚
8/10 还可以
Ying
2024年05月24日
满意:清洁度、员工和服务、客房舒适度
Ying
2024 年 5 月入住 1 晚
10/10 超赞
Sanya
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
Sanya
2024 年 5 月入住 1 晚
10/10 超赞
Megan
与配偶出行
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Traveling from the USA - this is the perfect location and hotel! Love the warm cookie upon arrival, friendly staff, and clean room with a great view. The breakfast was delicious and checkout was a breeze.
Megan
2024 年 4 月入住 1 晚
10/10 超赞
Daryn
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Daryn
2024 年 4 月入住 1 晚
2/10 糟糕
Jenna
与配偶出行
2024年05月8日
£200 for 1 night prior to early flight and there was a constant “bang” all night every 10 seconds which ensured I received no sleep which completely defeated the point of staying at the hotel.
Jenna
2024 年 5 月入住 1 晚
10/10 超赞
LORETTA
与配偶出行
2024年04月30日
满意:服务设施
Great place to stay for easy access to airport. Restaurant on premise was superb
LORETTA
2024 年 4 月入住 1 晚
10/10 超赞
Robert
2024年04月21日
Robert
2024 年 4 月入住 2 晚
10/10 超赞
Ellen
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were great
Ellen
2024 年 4 月入住 2 晚
8/10 还可以
Rachel
2024年04月16日
Rachel
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2024年04月13日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel
Lovely hotel and great for business, the only down side I would have expected them to provide a bottle of water in the room.