The attitude of staff on check-out process was poor. She kept on talking to telephone continuously and neglected me. I was standing in front of the counter for more than 10 minutes. Another staff handled my check out process later and her attitude was poor as well. I asked for the receipt of my deposit and she was reluctant to give me the print out.
真实旅客
2020 年 2 月入住 3 晚
8/10 还可以
Yuet-Wah
与家人出行
2020年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel close to Airport but not near the Metro, Good and comfortable
Yuet-Wah
2020 年 1 月入住 4 晚
10/10 超赞
真实旅客
2019年10月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 10 月入住 1 晚
10/10 超赞
Han-Chun
2019年04月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Han-Chun
2019 年 4 月入住 2 晚
8/10 还可以
Ma
2019年01月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ma
2019 年 1 月入住 1 晚
8/10 还可以
Ma
2019年01月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ma
2018 年 12 月入住 1 晚
10/10 超赞
真实旅客
2018年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
harbansh is very helpful and kindly.
真实旅客
2018 年 12 月入住 1 晚
10/10 超赞
真实旅客
2018年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
harbansh is very helpful and kindly.
真实旅客
2018 年 12 月入住 5 晚
10/10 超赞
真实旅客
2018年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
harbansh is very helpful and kindly.
真实旅客
2018 年 12 月入住 5 晚
10/10 超赞
Wai Hung,Hong Kong
2018年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good service and value for money.
Very good service and value for money. The room was kept very clean everyday and details were attended to. The staff were high friendly and efficient in all aspects, such as front desk staff, parking staff, housing keeping staff as well as the cafe staff. All of them provided very good and professional service to the guests. The gym equipment were kept in a very clean condition and the roof pool provides a very good view of the city and the skyline.The hotel is only a short drive to the airport and shuttle service is also provided to the airport and the city centre.
Wai Hung
2018 年 10 月入住 3 晚
10/10 超赞
shuwen
2018年10月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
perfect
shuwen
2018 年 10 月入住 2 晚
10/10 超赞
Kathrin,Speyer
与配偶出行
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tolles, aufmerksames Personal.
Fantastische Aussicht auf die Skyline von Dubai.
Das Frühstück lässt keine Wünsche offen.
Kathrin
2024 年 11 月入住 3 晚
10/10 超赞
Joy
2024年11月17日
Joy
2024 年 10 月入住 3 晚
10/10 超赞
Halina
团体旅客
2024年10月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the location, nice view of the frame, Creek and Burj Khalifa.
Water taxi was not far away.
I highly recomend suite with the creek view.
Halina
2024 年 10 月入住 2 晚
10/10 超赞
wynton
与配偶出行, 商务旅客
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the airport, friendly staff & most often I get an early check in
wynton
2024 年 10 月入住 1 晚
10/10 超赞
Glen,London
与家人出行
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, great staff, very good food options especially the bufffet. Highly recommend.
Glen
2024 年 10 月入住 5 晚
10/10 超赞
Lorelie
2024年09月29日
满意:清洁度、员工和服务、住宿条件和设施
Lorelie
2024 年 9 月入住 2 晚
10/10 超赞
Ana Cristina
与家人出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every was perfect I highly recommend this hotel.
Ana Cristina
2024 年 9 月入住 4 晚
2/10 糟糕
Charlotte
2024年09月28日
满意:员工和服务
不满意:住宿条件和设施
Charlotte
2024 年 9 月入住 2 晚
8/10 还可以
Martin John
与配偶出行
2024年09月24日
满意:清洁度、服务设施、住宿条件和设施
I have stayed here now 3 times and stayed in 30 hotel's in Dubai the only down side about this hotel is lack of beds at the pool if you are late or away for the day you have to Wait for a bed not ideal in the heat great hotel rooms and lovely views staff don't go out there way we stayed in 3 other hotels in this visited and Definitely noticed the difference not bad in anyway but other places always welcome you i would say the pool staff are helpful and nice but the others could do better in my opinion
Martin John
2024 年 9 月入住 11 晚
10/10 超赞
Nizam Abdulrehman Haji
与家人出行
2024年09月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, pleasant, and helpful staff especially big thanks to Amit who always went out of his way to assist and Michelle who always checked on us and ensure all was ok.
Nizam Abdulrehman Haji
2024 年 8 月入住 4 晚
10/10 超赞
Ikram Ahmed
与家人出行
2024年08月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was excellent hotel I was very happy with staff very helpful and the food was delicious I enjoyed staying there. And I recommend to my friends to go there
Ikram Ahmed
2024 年 8 月入住 5 晚
6/10 一般
Shabaz
与家人出行
2024年08月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Beautiful hotel, great facilities and the breakfast was very good. The staff were excellent and very friendly apart from Ahmed who works on reception and was grumpy and never smiled. Not a good start to the holiday. We were a family of four and the room was small. My wife, my 15 year old son and 10 year old son had to share a bed. I slept in a bed that was brought in. The room should not be advertised for a family of four.
Shabaz
2024 年 8 月入住 7 晚
10/10 超赞
Edison
与家人及幼儿出行
2024年08月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My Son 3rd birthday would be really something we will remember, we had a great time staying at this hotel, the stuff are so polite and very helpful.
We had a surprised birthday cake in the room.
The breakfast is wide with so many varieties of food.
The bar and pool was also great and good atmosphere, it a really nice to bring family.
Edison
2024 年 8 月入住 7 晚
10/10 超赞
Aissatou
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施
I had a great stay at Rotana Al Bandar. The hotel staff was very friendly, professional, and helpful. On my daughter's birthday, after a long day out, we came back to the hotel and found a beautiful birthday cake in the room from the hotel.That means a lot to us. The hotel is super clean, and the location was very convenient. No complaint.