We left this home shortly after arriving due to issues that were unacceptable. The photos are accurate, however, upon arriving (on a cold and rainy afternoon), it was very cold in the house. We turned up thermostat in living area, which set to 63. After going upstairs to find second thermostat, we found it was not working. I texted owner ASAP. He texted back that he "needed to get that one fixed". He said the heat would rise to the top floor, or I could move the working thermostat to the upper floor. I was very unhappy to learn he already knew the thermostat was broken and he hadn't had it fixed. Second issue was that the lock and chain on the very old and worn back door were not sufficient to keep someone from gaining access to the home. Given the heat issue and the lack of security, we decided we could not stay. Before we left we also found the toilet in the only bathroom would not flush. I contacted the owner and told him the home did not meet expectations and given the issues we would not be staying there. We then contacted VRBO, since we felt the home was misrepresented. VRBO relayed they would initiate a refund request to owner, on our behalf, which they did. The owner told me he would not refund the rental fee stating that since we cancelled same day there was no time to rent it to someone else. In any rental, let alone one at this price point, I would expect heat, secure premises, and a working toilet. I would not rent this home again.