The tv was difficult to use as no instructions and toilet didn't flush very well.
Staff were very friendlt especially JM and the breakfast was perfect. The meals were reasonably priced and tasty. The hotel is very convenient for all activities.
Janet
2025 年 6 月入住 5 晚
10/10 超赞
Pamela
2025 年 6 月 24 日
满意:住宿条件和设施,清洁度
The food was excellent and the staff were always on hand to help. A well run hotel
Pamela
2025 年 6 月入住 5 晚
10/10 超赞
Margaret
2025 年 6 月 19 日
满意:服务设施
Very very good they go all out to make sure you’re stay goes with no problems food and staff excellent restaurants good food and good service rooms great would recommend to anyone
Margaret
2025 年 6 月入住 5 晚
8/10 还可以
Josee
与家人出行
2025 年 6 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Tout a été parfait à l’exception de la rudesse de garçon derrière le bar ( avec la barbe).
Josee
2025 年 6 月入住 2 晚
8/10 还可以
William
2025 年 6 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Good for walking breakfast was good staff good
William
2025 年 6 月入住 4 晚
8/10 还可以
Janet
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Lovely room
Janet
2025 年 5 月入住 3 晚
8/10 还可以
Tom
2025 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
All was fine
Tom
2025 年 5 月入住 3 晚
8/10 还可以
James
2025 年 5 月 22 日
James
2025 年 5 月入住 2 晚
10/10 超赞
Jennifer
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Na
Jennifer
2025 年 5 月入住 1 晚
10/10 超赞
Hilary
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Hilary
2025 年 4 月入住 1 晚
10/10 超赞
Amy
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was easily accessible from the port - about a 15 min walk, as well as to the horse and electric trains. The location was very nice. Breakfast was good and water pressure in the shower was excellent.
Amy
2025 年 4 月入住 1 晚
10/10 超赞
Thomas
2025 年 4 月 3 日
Thomas
2025 年 3 月入住 3 晚
6/10 一般
Simon
2025 年 3 月 31 日
Simon
2025 年 3 月入住 3 晚
8/10 还可以
Niamh
商务旅客
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely
Lovely hotel. Really friendly staff and nice breakfast.
Niamh
2025 年 3 月入住 2 晚
8/10 还可以
真实旅客
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Pleasant hotel on Douglas sea front
Parking across on the main road with an island parking disc
真实旅客
2025 年 3 月入住 2 晚
8/10 还可以
Carol
与家人出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked the ambience , decor and location. Nice stay, would visit again.
Carol
2025 年 2 月入住 2 晚
6/10 一般
rebekah
商务旅客
2025 年 2 月 19 日
不满意:员工和服务
rebekah
2025 年 2 月入住 1 晚
10/10 超赞
Mark
商务旅客
2025 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay at the empress, nice improvements after the recent renovation.
Mark
2025 年 2 月入住 3 晚
2/10 糟糕
Michelle
与家人及幼儿出行
2025 年 2 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
At first exactly what expected. We had food that day in the hotel, but by the evening my daughter was vomiting and the other things linked with food poisoning. This finally stopped at 5am in the morning and needed to rest. It was not a bug or virus and advised it was almost certainly food poison. She only ate at the hotel that day. By 8am there was so much banging and it turned out they were doing work on the room next door. It was a Sunday… bit early for that for a tourist hotel especially as we had been up all night! On check out I tried to advise the receptionist… they were not interested, did not even ask how my daughter was or offer to log my concerns.