Beautiful building, wonderful location and grounds. Fabulous decor and we had a lovely stay. Just a shame our bedroom window was broken and the shower pressure could have been more powerful.
The £50.00 holding deposit which wasn't mentioned in the details was surprise and did detract slightly from the stay.
Deb
於 2025 年 4 月住了 2 晚
10/10 優異
Jack
伴侶同遊
2025 年 4 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely, friendly staff — wonderful walks all around, beautiful gardens, and excellent spa. Thanks for everything!
Jack
於 2025 年 4 月住了 1 晚
10/10 優異
Teresa
家人同遊
2025 年 3 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel, beautiful grounds. Restaurant is expensive. We visited with two children and they had a wonderful time.
Breakfast was really nice and a varied selection. Staff helpful and friendly. Highly recommended
Teresa
於 2025 年 3 月住了 1 晚
8/10 不錯
Levent
家人同遊
2025 年 3 月 17 日
讚好:住宿狀況
Bar and the dinner restaurant staff doesn’t interest with us at all. We asked another plate for kids and ketchup and mayo they didn’t bring any plate and when they bring ketchup we already finished our chips. Kids was asking ketchup and mayo we even didn’t see the guy who served us our burger
Levent
於 2025 年 3 月住了 1 晚
8/10 不錯
Andrea
2025 年 3 月 16 日
讚好:整潔度、職員與服務和住宿狀況
Beautiful location, great accommodation, beds were comfortable, rooms were clean. Food was amazing. Although we didn’t get to eat in the main restaurant, you need to book.
Andrea
於 2025 年 3 月住了 1 晚
10/10 優異
Deidre
多人同遊
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful location and hotel. Staff were really helpful and friendly. Rooms were very clean, plenty of space, comfy beds. Excellent evening meal and breakfast with lots of choice. One suggestion - could perhaps be more vegetarian/vegan options such as meat-free sausages and bacon at breakfast. But otherwise a really lovely stay and we look forward to visiting again.
Deidre
於 2025 年 3 月住了 1 晚
10/10 優異
Luca de
伴侶同遊
2025 年 3 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ottima struttura ci tornerò certamente!
Luca de
於 2025 年 3 月住了 5 晚
10/10 優異
David
伴侶同遊
2025 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just returned from a 2 day stay to celebrate an anniversary and have to say it was a lovely hotel. The building and gardens were beautiful and well kept even boasting a small stream! Room was very comfortable and clean as were the restaurant and spa area. Would like to give a mention to Tracy, the restaurant manager and Poppy the waitress. They made sure we were looked after very well and made out stay even more enjoyable. We will be returning.
David
於 2025 年 3 月住了 2 晚
10/10 優異
Kevin
2025 年 3 月 6 日
讚好:住宿狀況
Kevin
於 2025 年 3 月住了 3 晚
8/10 不錯
Yu
伴侶同遊
2025 年 3 月 4 日
讚好:職員與服務、設施服務和住宿狀況
The hotel grounds is beautiful and located in a beautiful part of the Surrey Hills. We have upgraded our room, although the room is clean but can see all the rust on the window. The hotel facilities is great, we really enjoyed the spa facilities. The bar and dining room also great, we had dinner in the restaurant on our first night, it's not cheap, but the food was great.
Yu
於 2025 年 1 月住了 2 晚
6/10 一般
Joanne
伴侶同遊
2025 年 3 月 2 日
不滿:整潔度和住宿狀況
Stunning grounds & building.
Rooms disappointing, functional decor with little character. Window covered in black mould, chipped sink, cracked tile in bathroom & shower door didn’t close.
Breakfast buffet great choice, unfortunately all of the cooked food was so cold it was inedible.
Overall not worth the price.
Joanne
於 2025 年 3 月住了 1 晚
10/10 優異
Bharat
親子同遊
2025 年 2 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice stay during half term
Bharat
於 2025 年 2 月住了 1 晚
4/10 欠佳
Chloe
親子同遊
2025 年 2 月 18 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Poor service from the staff and unwilling to help - especially in the restaurant and bar. We were left waiting to be seated for nearly 10 minutes for breakfast (waiting with an 4 month old baby too) and staff were literally avoiding eye contact when they could see a queue of people waiting to be seated. When we did eventually get to the breakfast buffet, most items had run out and you just had to pick at what was left over. This was the case on both mornings during our stay and applied to the hot breakfast items and even simple things to keep topped up like the pastries, yoghurt, juice etc. Additionally, if you did stand and wait for the eggs to come out from the kitchen they were always underdone. The line for the coffee machine stretched out halfway into the restaurant and the coffee is not worth queuing for. Staff seemed to be busy walking around but plates were piling up on tables and guests left unattended.
The room was ok. One very small window for a family room so very little natural light and no view whatsoever. Cleanliness could have been better. Walls are thin and you can hear conversations in adjacent rooms and whatever’s going on in the corridor.
The grounds were not that impressive and I wouldn’t go back again or recommend to a friend to be honest. Quite disappointed overall as the website and pictures looked promising.
Chloe
於 2025 年 2 月住了 2 晚
10/10 優異
Elizabeth
2025 年 2 月 18 日
讚好:整潔度和住宿狀況
Really Really good v friendly staff
Elizabeth
於 2025 年 2 月住了 1 晚
8/10 不錯
guy (Belvedere)
伴侶同遊
2025 年 2 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great country hotel that does the most important things well
guy
於 2025 年 2 月住了 1 晚
8/10 不錯
Audrey
2025 年 2 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the building and its wonderful history. The grounds are immaculate and great walking areas to choose from. The spa area/pool were lovely and working well, however a little on the small side.
My room was standard/adequate, had everything I needed.
Unfortunately the pumps from the pool/spa area are very noisey and could be heard early morning when it opens to 9pm when it closes. Also above me on 4th floor one of the rooms needs the plumbing fixed. It sound like someone drilling every time they used the bathroom.
Thanks
Audrey
於 2025 年 2 月住了 2 晚
10/10 優異
Katie
家人同遊
2025 年 1 月 26 日
讚好:設施服務和住宿狀況
Set in beautiful and accessible grounds. Lovely small villages within easy (drivable) distance.
Katie
於 2025 年 1 月住了 1 晚
10/10 優異
Burcak
2025 年 1 月 26 日
讚好:住宿狀況
Burcak
於 2025 年 1 月住了 1 晚
10/10 優異
Jordan
2025 年 1 月 19 日
Jordan
於 2025 年 1 月住了 1 晚
10/10 優異
Gary
2025 年 1 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Gary
於 2025 年 1 月住了 1 晚
8/10 不錯
Roger
2025 年 1 月 13 日
讚好:職員與服務和客房舒適度
Roger
於 2025 年 1 月住了 1 晚
10/10 優異
Chris
家人同遊
2025 年 1 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chris
於 2025 年 1 月住了 2 晚
8/10 不錯
Neil (Gosport)
伴侶同遊
2025 年 1 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great place to visit. Had a standard room that was a really good size. Carpet was a bit dirty and the radiator made a noise through most of the night.
Other than this is was a perfect stay with polite and friendly staff