2/10 糟糕
John
与家人出行
2024年10月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Two days, checked in Friday, asked to sign confirming we would not smoke in the room; room next door was smoking, smelled it in the hallway and in the room.
Woke up Sat, no electricity; back late, no one checked the room/smoke detectors/clocks, beds not made etc. Called front desk about smoking and housekeeping, told they only had housekeeping 3 days per week; not told this when we checked in.
Fridge, coffee maker, lamps all plugged into a serge protector visible in the room, looked dangerous. Nothing said to use about no power...very unsafe and staff on Saturday was rude and did not care.
Filed complaint with Windam; received an email but nothing else...won't be staying with this company again...beware.
One of the worst motels I've ever experienced.
John
2024 年 10 月入住 2 晚