The room was clean-ish. The lack of carpet and furniture in the room made it very seem cold, loud and echoey. Our feet were black after walking around after we showered. The shower practically flooded the bathroom and made it slippery. The room had no sense of “cozy” or welcoming. The walls were extremely thin. I was able to clearly hear a conversation next door. They were having an average conversation at what seemed a normal volume. The bed was comfortable, but there were no extra blankets in the room. Breakfast was good, the pancake and yogurt stations were great. All these things could be overlooked and I would have had a decent stay. What made it officially a 2 vs 5 star rating was that at 6:15 AM an alarm in the wall started going off. It flashed lights and beeped loudly for almost 30 minutes. I called the front desk to tell them my wall was beeping and she said “oh, ok, I will fix it” and then she hung up on me. 10 minutes later the alarm finally stopped. By this time we were awake and crabby. It was next to impossible to go back to sleep. I wasn’t offered an explanation or apology for the disturbance. Probably not worth complaining about but here I am tired, hung over and irritated that I was woken so early on our one night away from work, home, kids and life. I just wanted a lazy relaxing getaway. I would probably stay again, but will bring blankets, slippers and ear plugs