I’ve stayed at the Royal Park approximately 15x over the last few years. It used to be worth every penny. This stay makes me question how it could possibly remain a 4 star hotel.
Cons: filthy room. I stayed in a large terrace king room. The lamps, headboard, base boards, doors, cords, and every corner was CAKED with dust.
No coffee or room service available. The restaurant operates separately from the hotel so don’t even attempt room service. I’ve learned from the past and bring my own coffee when I stay. Restaurant kitchen closes at 10 pm, even on the weekends.
They’ve got this new $20 parking fee. Honestly, don’t bother. Park at the library across the street. The hotel has a MASSIVE on site parking lot and free self park has always been available. Charging guests $20 to park during the week when the lot is dead is robbery.
A $150 pet “cleaning fee”. I paid $150 for a cleaning fee for my pet, when my room was dirty and I’m sure they aren’t going to deep clean my room for the next guest. So that $150 fee is a money grab. Typically high end hotels roll the cost into the room rates. Hiltons charge fees, not 4 star hotels.
Lastly, and this is a huge issue, people smoke cigs on their private terraces. The terraces are all connected. I wasn’t able to go outside on my terrace at night because other guests were chain smoking on theirs. I know smoking isn’t “allowed”, but this policy should be enforced and guest of terrace rooms should be reminded upon checking in.