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罗伯茨河滨城市度假村酒店

2.5 星住宿

Roberts Riverwalk Urban Resort Hotel

底特律的河畔步道区酒店，位于河城，提供免费停车场

选择日期以查看价格

当前显示月份为 2024 年 December和 2025 年 January。
2024年12月
2025年1月

罗伯茨河滨城市度假村酒店的照片库

标准房, 1 张特大床, 无烟房, 河景 | 羽绒被、客房内保险箱、办公桌、笔记本电脑工作区
住宿景观
Executive Suites, 1 King Bed, Non-Smoking | 羽绒被、客房内保险箱、办公桌、笔记本电脑工作区
大堂
外观

点评

5.6/10

热门服务设施

  • 送餐服务
  • 酒吧
  • 游泳池
  • 健身房
  • 客房清洁服务
  • 洗衣设施

客房选择

可用的客房筛选条件
显示 10 种房型中的 10 种

显示Executive Suites, 1 King Bed, Non-Smoking的所有照片

Executive Suites, 1 King Bed, Non-Smoking | 客房内用餐

Executive Suites, 1 King Bed, Non-Smoking

特色亮点

独立起居区
空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
  • 300 平方英尺
  • 河景
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示标准房, 1 张特大床, 无烟房, 河景的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

标准房, 1 张特大床, 无烟房, 河景

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 200 平方英尺
  • 河景
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

显示Penthouse Room, 1 King Bed, Non-Smoking的所有照片

Penthouse Room, 1 King Bed, Non-Smoking | 羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

Penthouse Room, 1 King Bed, Non-Smoking

特色亮点

独立用餐区
独立起居区
空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
  • 500 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

标准房, 1 张大床, 无烟房

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 200 平方英尺
  • 可容纳 2 人（按实际入住人数收费）
  • 1 张大床

显示总统套房的所有照片

总统套房 | 起居区 | 42-英寸纯平电视（配备有线频道）、电视、DVD 播放器

总统套房

特色亮点

独立起居区
空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
私人浴室
  • 500 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示Riverview Deluxe, 1 King Bed, Non-Smoking的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

Riverview Deluxe, 1 King Bed, Non-Smoking

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 250 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示客房, 2 张大床, 河景的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

客房, 2 张大床, 河景

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 250 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张大床

显示标准房, 2 张大床, 无烟房的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

标准房, 2 张大床, 无烟房

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 200 平方英尺
  • 可容纳 5 人（按实际入住人数收费）
  • 2 张大床

显示Deluxe King, Non-Smoking的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

Deluxe King, Non-Smoking

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 250 平方英尺
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床

显示标准房, 1 张特大床, 无烟房的所有照片

羽绒被、客房内保险箱、办公桌、笔记本电脑工作区

标准房, 1 张特大床, 无烟房

特色亮点

空调
提供连通房
平板电视
羽绒被
遮光窗帘
沙发床 - 特大
吹风机
淋浴/浴缸组合
  • 200 平方英尺
  • 可容纳 3 人（按实际入住人数收费）
  • 1 张特大床

同类型住宿

大堂

底特律市中心凯艺酒店

含早餐
包含停车设施
免费 WiFi
餐厅
6.6 分，总分 10，（314）
新价格 HK$692
总价 HK$754
包含税费
12 月 23 日 - 12 月 24 日
底特律市中心凯艺酒店
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街区简介

地图
1000 River Place Dr, Detroit, MI, 48207

附近有什么？

  • 通用汽车文艺复兴中心 - 车程 4 分钟 - 2.3 公里
  • 希腊城好莱坞娱乐场 - 车程 4 分钟 - 2.9 公里
  • 福特体育场 - 车程 5 分钟 - 3.5 公里
  • 小凯撒竞技场 - 车程 7 分钟 - 4.8 公里
  • 凯撒赌场 - 车程 7 分钟 - 5.2 公里

周边介绍

  • 距底特律站 15 分钟车程
  • 距米伦德尔中心站 4 分钟车程
  • 科尔曼 A 杨市政机场 (DET) - 19 分钟车程

餐厅

  • ‪Tim Hortons - ‬车程 10 分钟
  • ‪Wendy's - ‬车程 3 分钟
  • ‪Bucharest Grill - ‬步行 10 分钟
  • ‪Atwater Block Brewery - ‬步行 6 分钟
  • ‪Bai MAI Thai - ‬车程 3 分钟

住宿简介

罗伯茨河滨城市度假村酒店

福特体育场附近的酒店
在罗伯茨河滨城市度假村酒店，您可享受露台、干洗/洗衣服务和大堂壁炉。店内餐厅Roberts Riverwalk提供早餐、早午餐、午餐和晚餐。除了酒吧和健身中心外，住客还可以连接免费房内 WiFi。
您还可享受以下礼遇：
  • 室内游泳池和室外游泳池
  • 免费自助停车
  • 豪华轿车或公务车服务、自行车租赁和行李寄存
  • 电梯、前台保险箱和24 小时前台服务
客房特色
所有 106 间客房均提供笔记本电脑工作区和空调等礼遇，还有免费 WiFi和办公椅等设施/服务。
其他的客房便利设施/服务还包括：
  • 羽绒被、沙发床和折叠床/加床（额外收费）
  • 免费洗浴用品和吹风机
  • 42-英寸平板电视，带收费电视频道和DVD 播放器
  • 微波炉（按要求提供）、咖啡机/冲茶器和每日客房清洁服务

语言

英语

住宿服务设施

网络

  • 所有客房提供：免费 Wi-Fi
  • 部分公共区域提供：免费 Wi-Fi

停车设施和交通

  • 豪华轿车/公务车服务
  • 店内免费提供自助停车位

餐饮

  • 1 家餐厅
  • 1 家酒吧/酒廊

店内餐厅

  • Roberts Riverwalk

休闲活动

  • 1 个室内泳池
  • 1 个室外泳池
  • 公共区域有电视
  • 健身房
  • 台球桌/撞球台
  • 自行车租赁

家居型

  • 1 个室内泳池
  • 1 个室外泳池
  • 冰箱（应要求提供）
  • 客房内沙发床
  • 微波炉（应要求提供）
  • 洗衣设施
  • 折叠床/加床（收费）
  • DVD 播放器

便利设施

  • 24 小时前台服务
  • 大堂免费提供报纸
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存
  • ATM

住客服务

  • 干洗/洗衣服务
  • 婚庆服务
  • 客房清洁（每日）

商务服务

  • 24 小时商务中心
  • 会议场地
  • 会议室

室外

  • 露台
  • 沿河而建
  • 野餐区

无障碍设施

  • 如果您需要特殊无障碍设施，请在预订成功后，使用收到的预订确认信息与住宿联系。
  • 电梯
  • 轮椅可通行（可能有限制）

客房服务设施

卧室

  • 沙发床
  • 提供床单
  • 羽绒被
  • 遮光窗帘
  • 折叠床/加床（收费）

浴室

  • 吹风机
  • 免费洗护用品
  • 提供毛巾

娱乐

  • 42 英寸可收看付费有线频道的纯平电视
  • DVD 播放器

餐饮

  • 冰箱（应要求提供）
  • 咖啡壶/茶具
  • 微波炉（应要求提供）
  • 有限的客房送餐服务

其他

  • 保险箱
  • 笔记本电脑工作区
  • 电话
  • 恒温控制空调
  • 书桌
  • 书桌椅
  • 提供连通房
  • 熨斗/熨衣板

政策

入住

开始办理入住：16:00；停止办理入住：23:30
住客需年满 21 岁

退房

11:00 之前退房
延时退房需视供应情况而定
延时退房费：USD 50.00

特别入住说明

前台员工将在住客抵达时接待。
该住宿不可在工作时间以外办理入住手续

进入方式

前台

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
提供折叠床/加床，每晚收费 USD 25。
不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每次入住 USD 100.00
  • 度假费：每人每晚 USD18.00
度假费包含：
  • 使用健身中心
  • 使用游泳池

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 延时退房费：USD 50.00（视供应情况而定）
  • 冰箱使用费：每天 USD25
  • 客房内微波炉使用费：每天 USD25
  • 折叠床使用费：每晚 USD 25

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡和借记卡付款；恕不接受现金
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

住宿可提供连通房/相邻房，具体视空房情况而定。住客可通过预订确认邮件中的联系信息向住宿提出要求

住宿的其他常用名称：

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

常见问题

罗伯茨河滨城市度假村酒店有游泳池吗？

是的，此住宿设有1 个室内游泳池和1 个室外游泳池。

罗伯茨河滨城市度假村酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

罗伯茨河滨城市度假村酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在罗伯茨河滨城市度假村酒店办理入住？

开始办理入住：16:00；停止办理入住：23:30。 超过规定时间后恕不安排入住。

何时可在罗伯茨河滨城市度假村酒店办理退房？

退房时间为 11:00。延迟退房收费 USD 50.00（视客房供应情况而定）。

罗伯茨河滨城市度假村酒店的地址在哪里？

此酒店位于河城，距离底特律河畔 0.2 公里，并距离小凯撒竞技场和福特体育场不到 5 公里。距离底特律米高梅金殿赌场 4.4 公里。

关于Roberts Riverwalk Urban Resort Hotel的点评

点评

5.6
10 分 - 超赞。122 条好评，共有 1001 条点评" "
8 分 - 还可以。225 条好评，共有 1001 条点评" "
6 分 - 一般。231 条好评，共有 1001 条点评" "
4 分 - 很差。158 条好评，共有 1001 条点评" "
2 分 - 糟糕。265 条好评，共有 1001 条点评" "

6.2/10

清洁度

6.2/10

员工和服务

5.4/10

住宿条件和设施

点评

10/10 超赞

Aiguo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
明明订的是两张床却只给了一张床！

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't let the view fool you, Pass on this hotel,
Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
2018 年 8 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施
It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
2018 年 11 月入住 2 晚

8/10 还可以

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚

2/10 糟糕

真实旅客

不满意：客房舒适度，住宿条件和设施
Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
2018 年 10 月入住 1 晚

2/10 糟糕

John B

不满意：清洁度、员工和服务、住宿条件和设施
Management issues at Roberts Riverwalk
This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
2018 年 10 月入住 7 晚

2/10 糟糕

Waylon，Sault Ste Marie

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
2018 年 10 月入住 1 晚

4/10 很差

Bethany

不满意：清洁度、住宿条件和设施、客房舒适度
I paid money for that?
We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
2018 年 9 月入住 1 晚

4/10 很差

Vicki

不满意：住宿条件和设施，员工和服务
2018 年 9 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
2018 年 9 月入住 2 晚

2/10 糟糕

M，01610

不满意：客房舒适度，住宿条件和设施
broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
2018 年 9 月入住 1 晚

4/10 很差

Meegan

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't do it!!
It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
2018 年 8 月入住 1 晚

2/10 糟糕

真实旅客

不满意：客房舒适度，住宿条件和设施
Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
2018 年 9 月入住 1 晚

2/10 糟糕

Miranda，Lansing, MI

不满意：清洁度、员工和服务、客房舒适度
This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
2018 年 9 月入住 1 晚

4/10 很差

Steve，Ontario, Canada

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
2018 年 9 月入住 1 晚

2/10 糟糕

Jamie，Toledo, Ohio

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
2018 年 9 月入住 1 晚

8/10 还可以

真实旅客

Roberts hotel review
Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
2018 年 8 月入住 1 晚

4/10 很差

PeggyGray，Forest Park, IL

不满意：客房舒适度，住宿条件和设施
It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
2018 年 8 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
2018 年 8 月入住 1 晚

2/10 糟糕

kevin

Will never stay there again
I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
2018 年 8 月入住 1 晚

2/10 糟糕

sai venkatesh

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst maintenance & response.Highly Not recommend
Worst maintenance and response. Highly Not recommended
2018 年 8 月入住 1 晚

2/10 糟糕

Roxanne，Sault Ste. Marie, ONTARIO

不满意：清洁度、住宿条件和设施、客房舒适度
Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
2018 年 8 月入住 1 晚

4/10 很差

Marsha

满意：清洁度
不满意：客房舒适度，员工和服务
PLace Needs Work
I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
2018 年 8 月入住 1 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Shining (for real)
Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
2018 年 8 月入住 2 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚