The hosts helped me store my luggage prior to check in time, so that i could tour the sites since i arrived early. Upon check in, i had all the information i needed, and everything went smoothly. The room was clean and quiet, the other guests were very friendly, and the neighborhood was great, offering a variety of dining options within walking distance. If youre going into the city, the bus stop is about a 5 minute walk away, or an oober is pretty cheap too. I used both. I would definitely recommend this place.