Really bad shuttle, ignore me twice when pick me up. Wait for an hour. Other than that, perfect.
Gary
2018 年 3 月入住 1 晚
6/10 一般
Christy
与家人出行
2024年11月4日
满意:员工和服务
不满意:住宿条件和设施
Bed was broken and caused you to roll off, also very uncomfortable. Everything was an added cost - parking and breakfast.
Christy
2024 年 10 月入住 4 晚
10/10 超赞
Kim
与家人出行
2024年11月4日
Didn’t like you had to pay for parking
Kim
2024 年 11 月入住 1 晚
10/10 超赞
Trevor,Conway
2024年10月26日
满意:清洁度、员工和服务、住宿条件和设施
Trevor
2024 年 10 月入住 1 晚
4/10 很差
Anne-Elizabeth
与配偶出行
2024年10月19日
不满意:住宿条件和设施,员工和服务
Staff abrupt.
No tea or coffee facilities.
No mini bar
Drab and outdated decor/ Furnishings
Anne-Elizabeth
2024 年 10 月入住 1 晚
8/10 还可以
Ricky,OXFORD
商务旅客
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was great, comfortable, with a clean room, great bed, comfy pillow, and friendly staff. Shower was just OK and the parking was inconvenient. I stayed for a overnight trip and would definitely recommend and stay here again.
Ricky
2024 年 9 月入住 1 晚
8/10 还可以
Aykut
2024年10月7日
Aykut
2024 年 9 月入住 1 晚
10/10 超赞
Len
与家人出行
2024年10月1日
满意:清洁度、员工和服务、住宿条件和设施
Easy access to airport and shuttle runs every 30 minutes there.
Len
2024 年 9 月入住 1 晚
10/10 超赞
james,weston
2024年09月30日
满意:服务设施
T
james
2024 年 9 月入住 1 晚
10/10 超赞
Sean
与家人出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent relaxing accomodation. We were a little confused with the shuttle service from the airport to the hotel. We didn’t have a phone to call but the airport staff were very helpful. Thanks!
Sean
2024 年 9 月入住 1 晚
10/10 超赞
William
2024年09月27日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed our stay.
William
2024 年 8 月入住 1 晚
4/10 很差
Anthony
2024年09月26日
Anthony
2024 年 8 月入住 2 晚
8/10 还可以
Cyntoya
2024年09月18日
Cyntoya
2024 年 8 月入住 3 晚
10/10 超赞
Jonathan
与家人出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was nice and while most staff were friendly and helpful, those same qualities were lacking in others. All and all not a bad stay.
Jonathan
2024 年 9 月入住 1 晚
10/10 超赞
Richmond
2024年08月25日
满意:清洁度、员工和服务、住宿条件和设施
Richmond
2024 年 8 月入住 2 晚
4/10 很差
Elizabeth
团体旅客
2024年08月20日
满意:员工和服务
I only stayed here for one night as every hotel in downtown detroit was pretty much booked on August 17th.
I checked in pretty late 3 am. Check in staff said my reservation was already cancelled but she would renew my reservations no issue. Hold fee of $20 USD was help on creditcard and water was offered.
Room
we had one king bed and a pull out bed. While the king bed was nice the pull out bed was disgusting. The mattress had no cover so we could see the stains that had incurred on the mattress, and it definitely wasn't pretty. There was brown stains all over which for me is a clear sign that this mattress needs to be replaced.
Staff was nice and gave us sheet covers and blankets but honestly no one would want to sleep on that. We had to put the couch cushion on top and add other things to make it work. Room is tight for 3 people and the bathroom isn't anything fancy.
Staff however was very friendly.
We did not explore pool or do breakfast so can't speak on that
Elizabeth
2024 年 8 月入住 1 晚
2/10 糟糕
Nyasha
2024年08月20日
不满意:员工和服务,清洁度
I am writing to urgently address several serious issues we encountered during our recent stay at your hotel.
Firstly, our room was consistently damp, creating an uncomfortable environment throughout our visit. This significantly impacted our experience. Additionally, we were charged for a purchase we did not make, which adds to our frustration.
When we sought assistance from the hotel staff regarding this charge, the manager was unhelpful and dismissive of our concerns. This lack of support only compounded our dissatisfaction.