I worked all night and just wanted a place to watch the football game and sleep for a bit. When I arrived I couldn’t get the TV to turn on with the remote. I called the front desk and they said you have to turn it on by hand. When I finally got it turned on, the only channel showing the football game was not working. I called the front desk again and they sent a maintenance guy who was very nice. He said he would try to get it working or move me to another room. A good 20 minutes passed and still waiting to hear from the front desk while I’m sitting watching the game on my phone. I called the front desk once again and was told they had to call someone to get the channel working (CBS). A few minutes later I received a call from the front desk saying it was on. I turned the TV on by hand and yes it was on. The experience was very disappointing. Also to mention that expedia said this hotel was very good. It was mediocre to be totally honest. I would rate it below average. While the room seemed clean, the place was very run down. Stains in the carpet and walls. The furniture seemed old and run down. The floors in the hallways were dirty and disgusting. On top of all that, they had be put down a $250 incidental deposit. I asked why and they said because of the “suite” appliances in the room which I did not use and felt like I didn’t know about this much of a deposit upon arriving. Seems high for such a poorly kept and run down property. The people working there are very nice.
Jason
2024 年 11 月入住 1 晚
10/10 超赞
Derek
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The kitchen in the suite was super nice to have during my stay.
Derek
2024 年 10 月入住 18 晚
8/10 还可以
Craig
2024年11月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent facility & amenities!
Craig
2024 年 11 月入住 1 晚
10/10 超赞
Jason
2024年11月6日
满意:清洁度、员工和服务、住宿条件和设施
Great experience
Jason
2024 年 11 月入住 2 晚
10/10 超赞
Alexis
2024年11月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Simple , sweet and to the point . Staff was super nice and my room was clean . I would stay here again :)
Alexis
2024 年 11 月入住 1 晚
6/10 一般
Emmylou
2024年11月1日
Emmylou
2024 年 10 月入住 2 晚
10/10 超赞
Mark
2024年10月31日
满意:清洁度、员工和服务、住宿条件和设施
Staff was very friendly and accommodating for my dog. The property is fenced in plenty of parking.
Mark
2024 年 10 月入住 1 晚
8/10 还可以
Martha
2024年10月31日
满意:员工和服务,清洁度
Martha
2024 年 10 月入住 2 晚
10/10 超赞
John I
2024年10月31日
满意:清洁度、员工和服务、住宿条件和设施
Nice clean rooms. Staff was on top of their game. Fantastic customer service. Because of them I will definitely be using Sonesta again.
John I
2024 年 10 月入住 6 晚
10/10 超赞
Karew
与配偶出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was very nice and clean. It was a good quality for the cost.
Karew
2024 年 10 月入住 3 晚
10/10 超赞
Marilyn,Colorado Sprins
与家人出行
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
Clean and nicely appointed. Good value for the price.
Marilyn
2024 年 10 月入住 1 晚
10/10 超赞
Mark
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice .. quite... kitchen has everything you need .. love it
Mark
2024 年 10 月入住 2 晚
10/10 超赞
Lianne
2024年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was perfect
Lianne
2024 年 10 月入住 1 晚
8/10 还可以
David
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施
David
2024 年 10 月入住 1 晚
8/10 还可以
Daniel S
2024年10月16日
Daniel S
2024 年 9 月入住 1 晚
8/10 还可以
Emerald
团体旅客
2024年10月16日
满意:清洁度
I liked the Kitchenette. Very convenient
Emerald
2024 年 10 月入住 2 晚
10/10 超赞
Derek
2024年10月16日
Derek
2024 年 9 月入住 2 晚
10/10 超赞
Leslie Marie
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, smelled nice, comfortable rooms, excellent mattress and pillows. It was in a good location to get to everything we did in the area.
Leslie Marie
2024 年 10 月入住 3 晚
10/10 超赞
Lea
2024年10月14日
满意:清洁度、员工和服务、住宿条件和设施
All the staff is extremely nice and accommodating!! Especially Rene or Renee she helped me out while I was staying there.
Lea
2024 年 10 月入住 5 晚
10/10 超赞
Monica Sadie
与配偶出行
2024年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super friendly and helpful with everything!
Monica Sadie
2024 年 10 月入住 6 晚
8/10 还可以
eric
与配偶出行
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Decent place to stay in. Just didn’t like that I had to put a $250 deposit on this regular hotel
eric
2024 年 10 月入住 2 晚
10/10 超赞
Monica
2024年10月7日
满意:清洁度、员工和服务、住宿条件和设施
It was close to the friends I was visiting and in a quiet neighborhood.
Monica
2024 年 10 月入住 1 晚
10/10 超赞
Tina
与配偶出行
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had no problems! The room was clean, staff were super helpful!