I paid for a panoramic view room and was put in a glass house room. There was a price difference. I paid more for the panoramic. The person checking me in said it’s a glass house. There was advertised a difference in square footage. The view is of some type of electrical equipment and roads that are under construction. The bed is harder than a rock. At check in I asked about breakfast and they said they don’t offer it anymore. I paid $30 extra per day for breakfast so I inquired further and was told I have to get vouchers daily from the front desk. There is typically a line. So I asked if I could get the vouchers all at once. The following day the vouchers were not ready. Some days the voucher covered drinks and coffee some days they didn’t…depends on who is working. Had I paid out of pocket it would have been less because most of the breakfast options were under $15….so why pay $30 per day for two people. Also, the sink in the bathroom was broken. They came daily to clean despite saying they would come every other day. Many things got thrown out that were not trash. One day a man opened the door (employee) and came in and it was after housekeeping had serviced the room. He had nothing with him and thought we weren’t there. Definitely over priced considering all of this.
Melissa
2024 年 12 月入住 5 晚
8/10 还可以
Keith
2024年12月19日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel situated near Union Station. Breakfast quality could be improved and also have a corner to have a smoke
Keith
2024 年 12 月入住 2 晚
10/10 超赞
Tana
2024年12月18日
满意:清洁度、员工和服务、住宿条件和设施
Fantastic staff and Location.
Tana
2024 年 12 月入住 3 晚
8/10 还可以
Stanley
2024年12月18日
满意:清洁度、员工和服务、住宿条件和设施
Stanley
2024 年 12 月入住 3 晚
4/10 很差
Stephanie
与配偶出行
2024年12月16日
满意:员工和服务
不满意:住宿条件和设施
Stephanie
2024 年 12 月入住 6 晚
10/10 超赞
James
与家人出行
2024年12月15日
Overall great experience at this hotel. Safe, comfortable and convenient.
James
2024 年 12 月入住 1 晚
10/10 超赞
Marilou
与配偶出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Things were close by within walking distance and there’s scooters available close by and the restaurant attached to the hotel was delicious!
Marilou
2024 年 12 月入住 2 晚
6/10 一般
Sara
与配偶出行
2024年12月14日
满意:员工和服务
不满意:服务设施
Stayed 4 nights and didn’t have any type of housekeeping. Trash built up and we ran out of toilet paper then had to ask twice for some. Besides that it was a nice stay.
Sara
2024 年 12 月入住 4 晚
2/10 糟糕
Amanda
2024年12月13日
Amanda
2024 年 11 月入住 1 晚
10/10 超赞
Daniel
商务旅客
2024年12月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good room, excellent staff
Daniel
2024 年 12 月入住 1 晚
10/10 超赞
Ida
与家人出行
2024年12月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Nice rooms! Polite staff!
Ida
2024 年 12 月入住 1 晚
10/10 超赞
Anindya
2024年12月10日
Anindya
2024 年 11 月入住 2 晚
10/10 超赞
Patricia
2024年12月10日
满意:清洁度、员工和服务、住宿条件和设施
Great location, bar, and hotel.
Patricia
2024 年 12 月入住 1 晚
10/10 超赞
Nicholas
团体旅客
2024年12月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location for my needs. Very nice facility and staff. Great stay all around and great value.
Nicholas
2024 年 12 月入住 3 晚
10/10 超赞
Jesse,Portland
2024年12月10日
满意:住宿条件和设施
Jesse
2024 年 12 月入住 1 晚
10/10 超赞
Judy
2024年12月9日
Judy
2024 年 11 月入住 1 晚
10/10 超赞
Varian
团体旅客
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Spacious rooms and excellent customer service. Perfect location too.
Varian
2024 年 12 月入住 4 晚
10/10 超赞
Barrett
与配偶出行
2024年12月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cool spot! I spent a few nights here over a weekend & loved it! Staff was great, restaurant is amazing, great pool all things considered. Just a comfy place to spend a weekend. Loved the floor to ceiling windows in the Glass House. Plenty of food in the area & groceries right across the street.
This place is critter friendly, so allergies could get ya. I had to take allergy meds, but didn't find animal hair - place was very clean. Some barking. Not a big deal for most, but I've stayed in a lot of hotels and have never heard that many dogs.
Overall loved it & can't wait to come back. Thanks for the great stay y'all!