RINO is still evolving as a neighborhood, and the Catbird Hotel can suffer unfairly because of it. For instance, there is no grocery store within walking distance (the "natural grocery" on the other side of the train tracks doesn't count, as one can't buy normal food items there). As more quality of life businesses emerge -- a coffee shop would be great, as well as the aforementioned grocery and/or convenience store -- the Catbird will prosper. Until then, well, it will have to make do.
The staff are very cordial and professional; they do a good job, even when faced with a pair of overweight, high-handed hipsters demanding the hotel's help in obtaining a refund (that they did not deserve). (Yes, I witnessed that scene on my first day at the Catbird; the staff were models of calm and restraint.)
RGHardy