Nice, clean rooms. Very good, attentive service! Advertised a terrace and nice view— those were both poor. Nice inside but poor outside space. But again, nice room and great service.
Jamie
2024 年 9 月入住 2 晚
10/10 超赞
Vikas
与家人出行
2024年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room were clean and breakfast was yummy. Overall, a great stay!
Absolutely loved it! The mountain views were stunning, and the staff was super friendly. Great food too. Memorable stay experience.
Sourav
2024 年 9 月入住 1 晚
10/10 超赞
Sarthak
2024年09月6日
满意:清洁度、员工和服务、住宿条件和设施
Such an enjoyable stay at ellbee hotel near Library Chowk on Mall Road. the food was very tasty , especially the Pahadi cuisine, staff to be excellent, cooperative, and supportive. We're enjoyed the good breakfast and the complimentary evening snacks as well—Highly recomended.
Sarthak
2024 年 9 月入住 1 晚
10/10 超赞
Gauravi
与家人及幼儿出行
2024年09月4日
满意:员工和服务、服务设施、住宿条件和设施
Amazing stay!!
We had a fantastic stay! The mountain view from our room was stunning, and the food was delicious.nice hospitable staff recommended.
Gauravi
2024 年 9 月入住 1 晚
10/10 超赞
Mannikya
团体旅客
2024年08月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
**Accommodation:** I stayed in a deluxe room, and the views were simply stunning. The room was spacious, clean, and well-equipped with all the necessary amenities. The comfortable bed ensured a good night's sleep, and I loved waking up to the sound of chirping birds.
**Location:** The hotel is conveniently located, making it easy to explore Mussoorie's popular spots like Mall Road and Kempty Falls. The peaceful surroundings provide a perfect escape from the hustle and bustle of city life.
Mannikya
2024 年 8 月入住 1 晚
2/10 糟糕
Savita
与家人出行
2023年10月23日
不满意:员工和服务,清洁度
Avoid at all costs!
This is not a 4 star hotel - worst experience ever and I would like to warn others before booking. Misleading and misold. It is. 2star at best and that too because the rooms are ok. Breakfast terrible, service terrible, no manager on site - claiming they have but received payment so we paid again! Treating us like we are beggars. Threats by the booking team - screenshots to follow
Savita
2023 年 10 月入住 2 晚
10/10 超赞
Dipankar
与家人及幼儿出行, 与家人出行
2023年07月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location. Right at the corner of library road and very beginning of Maal road.
Excellent cooperative and supporting stuffs & executives. Good breakfast and complimentary evening snacks ( yes you don’t get every where ).
You can order in house dine options of Pahadi cuisine.
All in all I will tell Ellbee will ensure a memorable stay for here .
Dipankar
2023 年 7 月入住 2 晚
8/10 还可以
Abhishek
与家人出行, 商务旅客
2023年05月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
OK hotel for short stay
The entry to the hotel is through a very narrow Masjid lane and only small cars can get through comfortably and not any large sedans or luxury suv vehicles. The staff at reception did not allow check in before 2 PM even though they did have rooms available. Mall road entry price at the gate is rupees 150 per entry and no car can enter between 4 pm to 10 pm. The hotel is above average but could be better a d deluxe room cost in tbe range of 5000 and deluxe room in range of 10000. There is a welcome drink of lime water and tbey hive complimentary high tea in the evening and breakfast is OK but coffee is useless. There is no lift present and laundry bag and slippers were absent. The hygiene could be better.
Abhishek
2023 年 5 月入住 1 晚
10/10 超赞
Krishna
与家人出行
2023年04月18日
good place to chill.
Great service, very tasty food, courteous staff. nice ambience smiling faces.
Krishna
2023 年 4 月入住 2 晚
4/10 很差
DANISH
2023年03月21日
不满意:清洁度、员工和服务、住宿条件和设施
Cold Breakfast and basic amenities were not available.
DANISH
2/10 糟糕
Kapil
与家人出行
2023年01月30日
不满意:员工和服务,清洁度
My experience was horrible. They have given misleading hotel information when booking. The car park and the hotel are about 800 meters distance. it was a huge inconvenience for us to take our languages from the car stopped to the hotel. The hotel staff never provided the luggage services nor informed us of the hotel location earlier. it was real trouble. not recommended.
Kapil
2023 年 1 月入住 3 晚
2/10 糟糕
Pankajkumar
团体旅客
2022年12月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Terrible and worst choice to stay in this hotel. Way to hotel is impossible to reach with 4 wheeler with narrow road. Staffs are very very unfriendly and rude. Specially the night manager, Mr. Parmar, he was so arrogant and unconsiderate for any requests we put thru. Start with, they were not ready to provide any bedding for extra person but ready to charge Rs. 900. Any other request we made thru like asking for tissue paper, plates, glasses and other few stuffs, he has same answer that these are not procedure and we need to ask FBS team to get inventory or room attendant is not available. As a regular customer of expedia, i am terribly disappointed and request you to please share some discounts coupon code as a complimentary.
Pankajkumar
8/10 还可以
Ankur
2022年08月30日
Ankur
2022 年 8 月入住 3 晚
10/10 超赞
Nitin
与家人出行
2022年06月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well maintenance
Nitin
2022 年 6 月入住 2 晚
4/10 很差
Pratik
2022年05月19日
不满意:清洁度、住宿条件和设施、客房舒适度
Below average for the price.
Location off mall road in very small side street near library chowk. I was given a room in level 1. room was extremely smelly and not clean. sticky floor. Room freshener or perfume had no effect!
after talking to them gave me another room in level 2, it is better than first one but not great. same smell issue.
2nd room had shower issue as he almost no water pressure.
Break was ok, but not enough sitting area.
Staff were friendly but what is the point when room is not good enough.
Pratik
2022 年 4 月入住 4 晚
6/10 一般
Sandeep
与家人出行
2022年05月4日
满意:客房舒适度,住宿条件和设施
Nice place to stay
It was good, but not amazing.
Sandeep
2022 年 4 月入住 2 晚
2/10 糟糕
Munmi
与家人及幼儿出行
2021年11月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was not clean, had seepage everywhere, food was terrible, pay for parking at Savoy, parking was not allowed after 5 because of traffic at Mall road.
Munmi
2021 年 11 月入住 1 晚
8/10 还可以
Shubham
团体旅客
2021年10月20日
满意:清洁度、服务设施、住宿条件和设施
The rooms were spacious and clean. Food options were very less. Overall decent stay.
Shubham
2021 年 10 月入住 1 晚
8/10 还可以
Manas Protim
2021年08月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Manas Protim
2021 年 7 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2021年07月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a wonderful stay. No complaints and worth the every cent spent. Rooms were cosy and clean. The location is good and the staff was extremely helpful. Thanks.
真实旅客
2021 年 6 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2021年07月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
New property with spick and span rooms!!!
真实旅客
2021 年 6 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2021年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rooms are very clean and spacious. The hotel also has very good internet connectivity (for a change). We had a good time overall.