2/10 糟糕
John
与家人出行, 带宠物出行, 与配偶出行
2024年11月3日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is vile, beyond filthy. I was barefoot for one hour and my feet were black with sticky, hairy, sludge as if I'd been walking in tar. Floor was like a movie theater that offered haircuts. I think there was human poop on the head board of my bed. Even the plastic wrapped soap was covered in grime. Walls were paper thin and heavily stained. The room smelled like Dollar Store candles. The cabinet dresser was missing drawers. The pilled, rough bedding only came with one flimsy foam pillow. The bathroom has cigarette burns on the toilet and mirror. The front desk lost my reservation, charged me more for each of the 3 rooms I'd reserved on Expedia, and took over 40 minutes. I asked if the rooms could be together and received no reply, just a blank stare at the floor. Attendant called management for help locating my reservation and were told "nothing they could do." We were the only person there. They only gave us one key per room. When we tried to flee, the elevator broke. There is no morning/ overnight attendant if locked out
John
2024 年 11 月入住 1 晚