Do not book here. Upon check in i felt catfished. It was dirty, trash everywhere and sketchy people loitering all about, arguing and smoking. We requested a non smoking room. When I checked in they made me pay a deposit, and a “key” fee in order to get the key to my room. They told me it would be refunded upon checkout, it wasn’t. I get to the room, there’s holes in the floors, the door doesn’t close all the way, it STINKS of cigarettes, there’s no hot water in my room and no toilet paper or linens. I called 3 times trying to reach someone about toilet paper. No answer. My partner went to the office to get toilet paper. There’s no garbage in the bathroom for feminine products so we had to buy a garbage bag. There was chewed gum stuck to the floors, and it was filthy. We couldn’t cancel so we just dealt with it. There was loud arguing from our neighbors all night, and at 4am someone was yelling and banging on our door. I called multiple times to speak to staff about changing our room or getting a refund and no one answered. Do not stay here. It’s neither safe nor clean and the staff was 0 help.