The bedroom had air conditioning but we rented a suite and the living room with the pull out. Couch did not have any air conditioning.
Theo
2024 年 12 月入住 1 晚
10/10 超赞
Esmeralda
2024年12月10日
Esmeralda
2024 年 11 月入住 3 晚
4/10 很差
Brenda
2024年12月8日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Brenda
2024 年 12 月入住 1 晚
6/10 一般
Jose luis
与家人及幼儿出行, 带宠物出行
2024年11月27日
不满意:员工和服务,清洁度
The room entrance was always with water. They charged twice for pet and they don’t want to refund.
Jose luis
2024 年 11 月入住 3 晚
2/10 糟糕
Elizabeth
与配偶出行
2024年11月27日
不满意:清洁度、员工和服务、住宿条件和设施
Upon arrival at 3:30 our 2 bed room suite was not available. There was chaos between the receptionist and manager. . She asked if we wanted a queen bed. Then she went to see what rooms were available. . She was gone for a good 15 minutes. I asked if we could just leave and get another hotel. Missy ( the receptionist) said yes snd said she would have the manager approve it when she returned from looking for a room. So far the process had taken a good 20 minutes. I never received an email, so I called. The manager and Missy never spoke about the matter. The manager , Jennifer, was rude . I have to ask the question … why would I leave if I was not told I could get a refund by missy?? They dropped the ball on having a 2 bedroom suite available. When I called Expedia , I was on hold while she contacted the hotel. Then disconnected. Not a good experience! Wouldn’t stay there. Staff seems nice, but doesn’t know what they’re doing.
Elizabeth
2024 年 11 月入住 1 晚
8/10 还可以
Seana
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施
Seana
2024 年 11 月入住 1 晚
4/10 很差
Krystal
与家人及幼儿出行
2024年11月19日
满意:员工和服务
不满意:清洁度
I usually like to stay at a Hilton property, However, this one needed some attention. The room was dirty and smelled bad. The bathroom floors were sticky and the room is VERY outdated.
Krystal
2024 年 11 月入住 1 晚
6/10 一般
??
2024年11月3日
??
2024 年 10 月入住 3 晚
10/10 超赞
Amy
与家人出行
2024年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This two bedroom suite was so spacious and clean!! The staff was helpful and really made our stay memorable.
Amy
2024 年 10 月入住 2 晚
6/10 一般
Regina
与家人及幼儿出行, 带宠物出行
2024年10月13日
满意:服务设施
不满意:员工和服务,清洁度
Was hit with hidden fees and no where was it mentioned. Also our linens smelt like a nursing home, dishes were dirty inside our cupboard. We were told during checkout we had to pay for our parking for each day we used it?!? You could not tell the difference between staff and people staying at the hotel with their extremely laid back clothing and slang used when speaking with them. We will not be returning to this hotel even with the convinient location.
Regina
2024 年 10 月入住 3 晚
6/10 一般
crystal
与家人出行, 商务旅客
2024年10月7日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Tons of crickets in hallways and our room, also inside near the exits. Cleanliness could’ve been better.
We also checked out a day early and they still charged us for the last night. 👎😡 said it was their policy.
crystal
2024 年 10 月入住 3 晚
6/10 一般
Kathy
与配偶出行
2024年10月5日
满意:住宿条件和设施,员工和服务
I was overcharged for parking I called. They still have not corrected the problem.
Kathy
2024 年 9 月入住 1 晚
6/10 一般
Kathy
与配偶出行
2024年10月5日
满意:员工和服务
I was charged for 3 nights of parking on a one night. I called. They still have not corrected the problem.
Kathy
2024 年 9 月入住 1 晚
4/10 很差
Laura
2024年10月2日
满意:住宿条件和设施,清洁度
不满意:服务设施
I booked a handicap accessible room but the only thing accessible was ONE bar inside the tub which was helpful once in the tub but of no use to get in/out of tub. The ice maker didn't work and it took over an hour and two phone calls to get someone to come show me how to get the stove to work. I called your hotel before booking and was told I had to bring my own DVD player but the connection wires would be there. They were not, and that was the whole reason I had booked your more expensive hotel so I could watch movies all weekend. I was really unhappy with my stay. What was supposed to be a wonderful getaway weekend was less than mediocre.
Laura
2024 年 9 月入住 2 晚
10/10 超赞
Charlie
与家人出行
2024年10月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good!
Charlie
2024 年 9 月入住 2 晚
8/10 还可以
JOANN
与家人及幼儿出行
2024年09月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was nice. Like the indoor pool very clean.
Front desk could have been a little more helpful about getting a cart for our luggage.