When I checked in, they could not track my room under your booking
Pls get back to me why it happened
I did finally checked in west tower room 1758 after a lot of problems here n there
I settled my bill with the hotel when I checked out on Friday 10:00am
Pls ensure no double charge since there was some misunderstanding already
Excellent location, spacious and clean room with nice view. Recommand to stay
But breakfast buffet is so horrible that I only had once during my 3 nights staying.
The restaurant is overcrowded. People could hardly find seat and have to share tables. The waitress who cleaned the table for me didnt even change two sets of used utensils (which didnt look dirty though).
Food is bad, totally not up to the overall standard of furama. Very disappointing.
Clara
2/10 糟糕
真实旅客
2015年08月16日
不满意:清洁度、住宿条件和设施、客房舒适度
certainly needs improvement
definitely needs to improve their room's cleaniness and food quality
The staff was friendly and helped me with delayed check-in because of the flight delay. They were able to postpone my stay for one day without incurring additional charge. I felt very satisfied with the front desk people's help at this stay.