Booked 2 days with hotels.com but when I arrived and showed my booking the receptionists said they cannot find my booking. They kept our passports and the booking printout but refused to phone hotels.com. I said I don't have phone for make distant call to HK and the receptionist said they can't make neither. I said it's illegal to keep our passports and the next day they gave back on condition that we pay the deposit of USD81. Finally I had to contact my family who helped me to phone directly to hotels.com several times as they don't have people to attend the phone at night. I never felt so angry with a hotel. The receptionist is not helpful at all.我給前台我預訂記錄但她說找不到我的預訂,收了我們護照及預訂紙卻拒絕致電hotels.com,讓我自己聯繫(即使我說我不能打長途),完全沒有幫忙找出問題所在,我告訴她她扣留我的護照是違法的,翌日她給回護照但收取81美元的按金。最後我要家人致電多次hotels.com才處理到,因為晚上致電沒人接聽。
服務好,房間設備好,服務nice and helpful,除左大堂細d,其他very good,天枱泳池一流,下次都會入住
SIU KAU
2017 年 7 月入住 4 晚
10/10 超赞
chi kuen
2017年05月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
all good
Good place
chi kuen
8/10 还可以
真实旅客
2017年05月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Actually in the same location and share the entrance with king's finger hotel, Very friendly staff, got free upgrade and a lovely cake for my birthday, nice view with 10 mins walk to the beach
Rom virket noe mindre enn forventet, men ellers alt var forholdsvis nytt og fresht. Lytt - kunne høre andre gjester ute i gangen. Svømmebasseng er kanskje det beste ved dette hotellet - utsikt i alle retninger og generelt behagelig sted å være. Kunne blitt her en natt til. Hyggelig personale. Frokost med tilstrekkelig utvalg - to dager med nokså forskjellige retter å velge mellom, flere asiatiske enn europeiske, vi sultet definitivt ikke. Noen kvartaler fra stranden, fult overkommelig gangavstand.
真实旅客
2018 年 9 月入住 2 晚
6/10 一般
David
2018年09月20日
满意:客房舒适度,清洁度
David
2018 年 9 月入住 1 晚
8/10 还可以
wani,seoul
2018年08月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
가성비 좋은 호텔
가격대비 좋습니다. 객실이 조금 좁긴하지만 2명의 여행객이라면 충분 합니다.
루프탑 수영장도 좋습니다. 하지만 조금 깊습니다. (1.5m ~ 1.7m 정도)
복도와 현관의 아래부분에 틈이 있어서 소음이 바로 들어옵니다.
새벽 비행기 때문에 잠시 머물러 조식은 먹어보지 못하였습니다.
wani
2018 年 8 月入住 1 晚
8/10 还可以
真实旅客
2018年08月21日
Nice & friendly staff
Nice hotel and friendly staff. Not many choices for restaurant nearby
真实旅客
2018 年 6 月入住 2 晚
8/10 还可以
真实旅客
2018年04月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
Rob
2018年03月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
First class staff!
What can I say about the Kings finger Hotel? Let’s start with the staff, they were excellent. Every member of staff that we came in contact with were so helpful and attentive. Nothing was too much trouble at all.
Check in was very smooth and although they wanted to hold our passports during our stay we said no and this was not an issue, they just said, ok, no problem.
Breakfast is geared towards the Vietnamese but hey, that’s fine we’re in Vietnam. Our room was very clean and tidy. If you’re looking to spend 3-4 nights in Da Nang I highly recommend this hotel. I would not hesitate to stay here again.
It’s the staff that make a good hotel great and The Kings Finger have excellent staff.
Rob
2018 年 3 月入住 3 晚
4/10 很差
miyoung
2018年02月24日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
화장실 냄새가 너무 심해요..
밤늦게 도착해서 잠만 자려구 잡은방이였지만 룸 상태는 괜찮았으나.화장실에서 공중화장실 악취가 너무심해서 샤워를 할수 없었다..그것 말고는 조식도 가격대비 괘안앗고..수영장도 이용은 안햇지만 괜찮아보였다..
하지만 다시 가고싶진 않다..
miyoung
10/10 超赞
真实旅客
2018年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
I was comfortable and happy when I stayed here. Room was very clean, receptionists were very helpul and friendly. View from rootop swimming pools was so wonderful. Highly recommend!!!
真实旅客
2018 年 1 月入住 1 晚
10/10 超赞
Radko
2017年12月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vřele doporučuji..
Absolutní spokojenost.
Radko
2017 年 12 月入住 1 晚
10/10 超赞
真实旅客
2017年11月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 11 月入住 2 晚
10/10 超赞
Truongoriole
2017年09月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WONDERFUL HOTEL
Hotel is nice with beautiful view from the rootop pools on 16th floor. There is a skybar near by swimming pools so you can order some snack and drink when you enjoy swimming. Our room was so clean and comfortable. The staff was very friendly and helpul. Buffe breakfast was good with many food for your choice. Highly recommend.
Truongoriole
2017 年 9 月入住 1 晚
2/10 糟糕
IGHO
2017年08月12日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
추천하지 않아요!!!
한국 분들은 안가셨으면 합니다!!!
중국분들이 많이 이용하시는 호텔입니다!!!
조식은 먹을게 없으며,
그나마 늦게가면 지저분하게 이용을하여... 식욕이 뚝
저희는 첫 날 조식을 늦은 시간 이용하려고 갔다가...
먹지도 않고 3일동안 이용하지 않았습니다!!!
루프탑 수영장은 목욕탕 수준입니다!!!
와이프가 국내에서 새로 구입하여 신지도 않은 샌들도 분실했네요!!!
좋은 점은 미케비치 해변과의 거리가 도보로 다닐만한 정도...