It said 4 stars but it is not, the windows are very dirty, the water is leaking out when shower, but i have to say the service is very good
yik sum
2024 年 6 月入住 4 晚
8/10 还可以
Wei kai
与家人出行
2021年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service
Great service!
Wei kai
2021 年 7 月入住 2 晚
10/10 超赞
Wai Ling
团体旅客
2020年04月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience in Sonesta
When we arrived at Cusco, we were stuck in Cusco because of the state of emergency in Peru. We appreciated that Sonesta Hotel allowed us to stay there during 14-day quarantine. They provided all we needed, specially meals and water. All staff is nice and helpful. They cleaned up the room every day. The speed of WiFi is fast. There is a market near hotel. It is very convenient place.
A nice stay in Cusco for one night. Free airport pick up service in the early morning and early check in was provided, so we could get a nice shuteye for a while. Perfect location where Wanchaq train station is within few minutes walk. It took only 15 mins walk to the Plaza de Armas, which is acceptable. Staff were nice and friendly. The room was spacious, tidy and clean. Breakfast was delicious and provided a great variety of choices. The surrounding area was safe and no worries at all. Highly recommend.
真实旅客
2019 年 3 月入住 1 晚
10/10 超赞
Fordo,hong kong
2017年11月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Extremely helpful staff, arrange transportations properly and laggue storage especially to people need to join several day out town activities.
Fordo
2017 年 11 月入住 2 晚
8/10 还可以
IN CHENG
2017年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整體高分!早餐豐富!唯一少少不足是沖涼出水位的水不夠強。
IN CHENG
2017 年 10 月入住 2 晚
10/10 超赞
Mira
2024年11月21日
Mira
2024 年 10 月入住 1 晚
10/10 超赞
Augustin,Denver
2024年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at this hotel twice during my recent trip to Cusco. Absolutely love it. Great service, food, comfortable beds, and appropriately priced. Will always stay here in the future.
Augustin
2024 年 11 月入住 2 晚
10/10 超赞
Augustin,Denver
2024年11月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Augustin
2024 年 11 月入住 1 晚
10/10 超赞
KWOK HAN
与配偶出行
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Because of the high altitude, we had to seek help in the middle of the night.The staff were very helpful.
The only issue that we had was they were supposed to pick us up at the airport but they did not show up until I called. I had to wait for 30 minutes.
KWOK HAN
2024 年 11 月入住 2 晚
10/10 超赞
Kristin
2024年11月19日
Kristin
2024 年 10 月入住 1 晚
10/10 超赞
Oba
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff , clean , and hotel location perfectly situated.
Oba
2024 年 11 月入住 4 晚
10/10 超赞
Denise,Toronto
2024年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff. The shuttle from the airport was very convenient especially on a rainy night. The restaurant is also very nice.
Denise
2024 年 11 月入住 1 晚
10/10 超赞
Ana Cristina
团体旅客
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen hotel, limpio, bien ubicado. Pero lo mejor fue el servicio, nos tocó un paro de transportistas y el personal fue sumamente amable, nos ayudaron a llevar el coche que habíamos rentado al aeropuerto a la 1am. Nos ayudaron a conseguir transporte y nos dieron una hora más en la mañana para el check out. El desayuno muy bueno también.
Ana Cristina
2024 年 11 月入住 1 晚
10/10 超赞
Brett
与家人出行
2024年11月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel and staff were absolutely amazing. It's a great place to base yourself out of if you want to see the surrounding attractions. The surrounding area, though, isn't very nice and you have very aggressive street vendors who will follow and harass you until you buy something. There was a planned strike the day I was leaving and the hotel was kind enough to provide transport to the airport. We did have to leave very early (before the strike) because it wouldn't be safe to go when the strike was set to begin.
Brett
2024 年 11 月入住 2 晚
10/10 超赞
Susana
与家人出行
2024年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El hotel es muy bonito, el personal es encantador y amable. La comida deliciosa.
Susana
2024 年 10 月入住 1 晚
8/10 还可以
Jason
2024年11月11日
满意:清洁度、员工和服务、住宿条件和设施
Jason
2024 年 11 月入住 1 晚
10/10 超赞
Maria
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
Maria
2024 年 10 月入住 1 晚
10/10 超赞
Nachelle,Norrisown
团体旅客
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is nice and convenient to everything we needed for our trip.
Nachelle
2024 年 11 月入住 3 晚
10/10 超赞
Deirdre,Bountiful
与家人出行
2024年11月9日
满意:清洁度、员工和服务、住宿条件和设施
We felt like royalty! The staff treated us so well!
Deirdre
2024 年 10 月入住 2 晚
10/10 超赞
Lisa
2024年11月8日
Lisa
2024 年 10 月入住 1 晚
10/10 超赞
Deirdre,Bountiful
与配偶出行
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They treated so very well. We felt like royalty.
Deirdre
2024 年 10 月入住 3 晚
10/10 超赞
Jayme
与配偶出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a lovely hotel located in the heart of Cusco. Walkable to the Plaza de Armas! Highly Recommend!