Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage.
Kwan Tai Grace
2024 年 12 月入住 3 晚
8/10 还可以
Chak yi
2024 年 11 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chak yi
2024 年 11 月入住 4 晚
10/10 超赞
Ching
团体旅客
2024 年 11 月 11 日
满意:员工和服务,清洁度
The room is kind of outdated.
Especially the bathtub, you can see some chip off.
The front desk keeps calling asking for some arrival document which was already presented in the first place.
Told her that I will return the call when available, but keeps calling, at 11pm.
The breakfast was good even when they say it was a simple breakfast, between 3-5am. it was well above average.
Ching
2024 年 11 月入住 1 晚
6/10 一般
yik sum
2024 年 6 月 7 日
满意:员工和服务
It said 4 stars but it is not, the windows are very dirty, the water is leaking out when shower, but i have to say the service is very good
yik sum
2024 年 6 月入住 4 晚
8/10 还可以
Wei kai
与家人出行
2021 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service
Great service!
Wei kai
2021 年 7 月入住 2 晚
10/10 超赞
Wai Ling
团体旅客
2020 年 4 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience in Sonesta
When we arrived at Cusco, we were stuck in Cusco because of the state of emergency in Peru. We appreciated that Sonesta Hotel allowed us to stay there during 14-day quarantine. They provided all we needed, specially meals and water. All staff is nice and helpful. They cleaned up the room every day. The speed of WiFi is fast. There is a market near hotel. It is very convenient place.
A nice stay in Cusco for one night. Free airport pick up service in the early morning and early check in was provided, so we could get a nice shuteye for a while. Perfect location where Wanchaq train station is within few minutes walk. It took only 15 mins walk to the Plaza de Armas, which is acceptable. Staff were nice and friendly. The room was spacious, tidy and clean. Breakfast was delicious and provided a great variety of choices. The surrounding area was safe and no worries at all. Highly recommend.
真实旅客
2019 年 3 月入住 1 晚
8/10 还可以
Rodolfo,Ottawa
与配偶出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service, clean, nice bed and renovated bathroom. Small room, outdated flooring (carpet)
Service was really good and location is very near to the main square
Ankitha
2025 年 7 月入住 1 晚
10/10 超赞
Jose A,Dumont
与配偶出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean, staff was friendly and always smiling, breakfast was included, room was clean and awesome.
Jose A
2025 年 6 月入住 6 晚
10/10 超赞
Shu-Yu,Saratoga
与配偶出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Airport shuttle service
Shu-Yu
2025 年 7 月入住 1 晚
10/10 超赞
Shu-Yu,Saratoga
与配偶出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Even though the airport is only 10 min from airport. Airport shuttle service is excellent. At arrival, the driver held a sign with my name waiting for me. At departure, hotel hired a taxi to send us to airport.
Shu-Yu
2025 年 6 月入住 1 晚
10/10 超赞
Corazon
2025 年 6 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Excellent place!! Rooms were nice and clean and spacious. Staff were all friendly and breakfast is out of this world, best thing, it’s included. Lots of variety to choose from, all very healthy. Even their coffee, dark roast is available.
Highly recommended!!
Corazon
2025 年 5 月入住 4 晚
10/10 超赞
Ram
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
The Sonesta in Cusco is a few steps away from the Plaza de Armas without the noise and crowd. It is in a safe neighborhood, and you can easily access attractions with a short walk. It is safe enough to walk outside after dark for dinner or shopping. The staff is nice and helpful. Breakfast was decent, starting at 3:30. They offered a complimentary shuttle to the airport when I left which was great.
Ram
2025 年 6 月入住 3 晚
10/10 超赞
DAVID
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
Great hotel, staff were fantastic
DAVID
2025 年 4 月入住 2 晚
10/10 超赞
Jose,Castro Valley
与家人出行
2025 年 6 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was clean and staff was extremely helpful. Walkable to downtown. The breakfast buffet is well worth it and they open it a bit after 3 for people like us that did excursions (Machu Picchu and rainbow mountains).
Jose
2025 年 6 月入住 4 晚
10/10 超赞
Joseph
2025 年 6 月 21 日
满意:清洁度、服务设施、住宿条件和设施
10 out of 10 Stars!!! Everything & Everyone we’re amazing!!!
Joseph
2025 年 6 月入住 2 晚
8/10 还可以
Matthew
2025 年 6 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Our stay at Sonesta was great
Matthew
2025 年 6 月入住 2 晚
10/10 超赞
Yamili
与家人及幼儿出行
2025 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
Yamili
2025 年 6 月入住 2 晚
10/10 超赞
Anaisy
与配偶出行
2025 年 6 月 17 日
满意:清洁度、服务设施、住宿条件和设施
Great hotel and great service and hospitality! Really enjoyed the hotel! Highly recommended the breakfast was incredible!