2/10 糟糕
Amanda
与家人出行
2023年11月29日
不满意:清洁度、服务设施、住宿条件和设施
This was a terrible place to stay. First, they never communicated with me how to get the key and wifi. We finally arrived to the place and we were not greeted nicely. They told us to go upstairs to the fourth floor and it looked unsafe to be in there. The apartment was EXTREMELY dirty as well as the bedding. We had arrived at night after a long day at Machu Picchu and we wanted to shower, and the host told us that there was only hot water from 3am-1pm....HOW ABSURD! One of the toilets wasn't even flushing and the refrigerator was not turned on. None of the curtain closed so we had no privacy. They were not helpful at all for us to find a supermarket or get a taxi. We did not even get the key to enter the building, which means we had to always wait for somebody to open the door for us. The following morning we tried taking a hot shower and it was still not working. We had to change hotels due to all of this. Horrible experience!!
Amanda
2023 年 11 月入住 2 晚