This property is absolutely GORGEOUS! Our room was nice, the bed was not the most comfortable and the water pressure in the shower could be a lot stronger, but that would be my only complaint about the room(def not deal breakers). My husband and I both really enjoyed our stay and we picked one of the most beautiful weekends in Fall to do it. Would def recommend anyone that loves Fall to go experience this resort.
Jamie
2024 年 10 月入住 2 晚
6/10 一般
Shannon
与配偶出行
2024年10月30日
满意:清洁度
Room was nice, casino took all my money and food was not that good for the price
Shannon
2024 年 8 月入住 2 晚
10/10 超赞
Mark
与家人出行
2024年10月29日
满意:清洁度、员工和服务、服务设施
It was a lovely stay. What impressed us most, was the most wonderful helpfulness and friendliness of all the staff we interacted with from waiters, check-in, lady getting our room ready to the most wonderful young men holding open the door and serving us breakfast. I hope you pay them well to kerp them. Would hire any of them, no questions asked!
Mark
2024 年 10 月入住 1 晚
10/10 超赞
Brian
2024年10月28日
Brian
2024 年 10 月入住 1 晚
10/10 超赞
Walter
与配偶出行
2024年10月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful property/location. Great location to get away from everything.
Walter
2024 年 10 月入住 3 晚
8/10 还可以
David
与家人及幼儿出行
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We like coming to Rocky Gap because of the relaxing outdoor area.
The staff was helpful, but our complaint was that there just isn't enough staff! We tried to order food at Signatures and it was going to be over an hour wait, not to mention the bar person was being pulled into the kitchen to assist. We never bothered to order even drinks.
The rooms are spacious, a shame there aren't cafe tables/chairs to sit and look out the window at the view. Some areas are starting to show wear.
Rocky Gap is still one of our favorite places to come for a short get away.
David
2024 年 10 月入住 1 晚
8/10 还可以
Rosolyn
与配偶出行
2024年10月27日
满意:服务设施
Very nice time ….! Will be back.
Rosolyn
2024 年 10 月入住 2 晚
8/10 还可以
Wendy
团体旅客
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time this weekend and will definitely return. The only thing that impacted our stay was the lack of servers in the restaurants. This delayed being seated as the servers working could only take a certain number of tables. This also impacted our meal service. Our server was fantastic but we could see she was being pulled in many directions. Hopefully the resort can entice more service staff.
Wendy
2024 年 10 月入住 2 晚
10/10 超赞
Alease
与配偶出行
2024年10月27日
满意:服务设施
Great
Alease
2024 年 10 月入住 2 晚
10/10 超赞
Ellen
2024年10月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was quick and allowed us in our room early.
Ellen
2024 年 10 月入住 1 晚
4/10 很差
Beate
与配偶出行
2024年10月25日
满意:住宿条件和设施,服务设施
不满意:员工和服务
Sorely understaffed across the board. Emphasis is on casino not serving customers. I will not return
Beate
2024 年 10 月入住 2 晚
8/10 还可以
t
2024年10月25日
不满意:员工和服务,清洁度
Stayed three nights and refused to service our room
t
2024 年 10 月入住 3 晚
8/10 还可以
Priscilla
2024年10月24日
满意:清洁度、员工和服务、服务设施
First - if you book and pay for "lake view" I advise you check if it a a FULL lake view. Our 'lake view' on the third was 2/3 a direct shot and view of the black tar roof of a wing of the building, bright colored ladder and shiny vents! Having paid nearly $200 for the room, this was unacceptable to me. However it was a birthday treat for someone and asking to change rooms to a real lake view did not go over well.
The room was clean and neat, the staff friendly, easy parking.
The highlight was sitting by the fire pit at night, looking over Lake Habeeb and watching the ducks. The fall colors in October were gorgeous and well worth the stay. Too bad we couldn't really appreciate it from our expensive"lake view" room
Priscilla
2024 年 10 月入住 1 晚
8/10 还可以
DANIEL,Medina
2024年10月23日
DANIEL
2024 年 10 月入住 1 晚
4/10 很差
Pamela
团体旅客
2024年10月21日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Rude and racist staff. Employees were curt and very unwelcoming to my family. I arrived at 12:30…waited 5 hours for the room to be “inspected” although it was already clean. The restaurant staff at the restaurant was abrasive and did not smile at all. We were concerned about ordering food, not knowing if food would be tainted, etc. This is not a resort for African american families. Maybe that is the intention.
Pamela
2024 年 10 月入住 1 晚
10/10 超赞
Jeff
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Jeff
2024 年 10 月入住 2 晚
10/10 超赞
MaryHelen
2024年10月21日
.
MaryHelen
2024 年 10 月入住 1 晚
4/10 很差
Marlene
与配偶出行
2024年10月20日
满意:清洁度
不满意:住宿条件和设施,服务设施
We have been there 3 or 4 times to stay days and loved but our experience but this time very bad. our room 223 needed new mattress You do know they have to be replaced. My husband had to sleep in a chair and he has had a broken pelvis, and your casino payoffs are terrible. They weren't like that before 1.25 and you win 10 cents shame shame. We will not be coming backi.
Marlene
2024 年 10 月入住 2 晚
10/10 超赞
Kathryn
2024年10月19日
满意:清洁度、服务设施、住宿条件和设施
Property is impressive with its natural backdrop
Kathryn
2024 年 10 月入住 1 晚
8/10 还可以
Cathy
团体旅客
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property on the lake rooms look like they were newly renovated property was very clean Our only complaint was that there were no wine glasses in one of the restaurants and wine was served in small plastic cups
Cathy
2024 年 10 月入住 2 晚
10/10 超赞
maria
与配偶出行
2024年10月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Interior was not impressive but the outdoor area were top notch. Multiple fire tables and private seating areas around the lake. Perfect picturesque trees with fall colors reflecting over the water.
maria
2024 年 10 月入住 1 晚
10/10 超赞
Kathleen
与配偶出行
2024年10月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Resort is minutes off of interstate. Very convenient. Casino is nice. Rooms very clean. Good choice of dining options.