Staff was not accommodating, most were unfriendly and displayed a poor presentation of hotel customer service.
Definitely not a kid friendly hotel. I do not recommend staying here if you’re bringing your whole family.
The hotel is decent enough, if you’re staying for just a few nights to gamble & party in the small casino.
Also, there’s no microwave in the rooms to reheat food or make a quick snack.
There are no vending machines with snacks, chips, sodas or water. All that must be purchased in the lobby, at the very limited over priced snack market bar.
We will not be returning to this hotel, and I would not recommend it.
The downtown area seems to be more our area, especially since we came for the Christmas activities and Polar Express Train.
So if you’re bringing the kids at Christmas, choose a different hotel.