“Absolutely beautiful resort but very little English spoken. Restaurant service was exceptionally poor and food was of very basic quality. The scallops were overcooked to the point they couldn’t even be scraped off the shell and that was after a 1.25hour wait for our meals with only 10 people in the restaurant. The wait at the beach bar was at least 30min each time as the staff were more concerned with their phones and talking to each other rather than serving customers. ”
“Staff were excellent, friendly and helpful. A beautiful cake was made to celebrate my wife’s birthday! The owners also run Cat Ba Ventures and we did their day trip which was awesome too!”
“Personnel adorable, petit-déjeuner très bon. Chambre un peu petite mais très propre. Hôtel idéalement situé loin du bruit mais assez proche du front de mer à pieds. À recommander. ”
“Great hotel and great location. A lot of cleaning up both at hotel (skybar and pool) and outside after typhon. It was very clean so we was very surpriced when we found a small bug living in the wall by the window at the breakfast. Otherwise it was a hreat stay. Restaurant in the hotel had so good food. Overall a fantastic stay. If i come back i will book this hotel and hope i get a toom with view over the bay. We had view over half the bay now. ”
“Very nice experience, and the crews are nice and hospitality. A good way to get away from city and take some time to slow down and enjoy the atmosphere.
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“Reception staff very helpful, knowledgeable and friendly.
Rooms ok, pool ok, breakfast fast ok, but the staff overall were fantastic.
We left with gifts, smiles and hugs.
Definitely recommend this hotel because of the location, quality and the brilliant people who work there.
Thank you 😊 ”
“Nothing but love for Yen Hidden Valley! It's beautifully located in the 'butterfly valley'. My cabin had a view over the valley and I could see cows crazing in the valley from my bed. The food was fantastic as well. ”
“Very nice homestay, in a gorgeous area. The accomodations were spacious and had lovely terraces; the gardens were beautiful and the food was excellent. I would recommend eating with the other guests at the homestay. The staff was lovely and helpful. But, it was fairly difficult getting to the homestay (ferry to CatBa, drive across the Island, another ferry to LanHa) so keep that in mind.”
“Very very very nice hotel for this price!!!! We stayed at 4hotels this trip and all three of us agreed that this was the very best most cosy we
Had and 2other hotel was 5star.
Rooms very simple and poor but ok!
Pool very nice ,
Area around hotel view to mountain djungle feeling veeeery nice!!!!! Staff superkind. Good food! Good cleaning. We definetily recommend and supergood price!!!!!”
“Great stay. Tony, who manages the hotel, was key in answering any questions about our reservation and also setting up night/day touring, plus transportation. ”
“Staff was extremely pleasant, accommodating & professional! The properly is so very clean, bright and very welcoming! The location of the property, conveniently located within a 10 min walk of downtown Cat Ba! from The breakfast provided was a tasty, hot and delicious! I highly recommend this property!!”
