We checked in kinda late but we called just to make sure it was okay. They were super nice about it. The hotel seems kind of dated, and the elevator seemed pretty dated as well. When we got to our room, my husband (who’s an exterminator) checked the room for bugs and he found bed bug residue and blood on the sheets. He immediately went down to the desk and showed the pictures to the receptionist. They gave us a new room, and that room was clean. The manager stated she would give us a refund, but I have yet to see the refund. They still charged my card. It would’ve been nice if they kept to their word and actually gave us a refund for the inconvenience.
Joelle
2024 年 11 月入住 1 晚
8/10 还可以
Claude
2024年11月27日
满意:住宿条件和设施,员工和服务
Claude
2024 年 11 月入住 1 晚
10/10 超赞
Hortensia
与配偶出行
2024年11月26日
满意:服务设施
This hotel has an elevator, very nice and safe showers, very good breakfast and pleasant and helpful staff. This is our 2nd stay here.
Hortensia
2024 年 11 月入住 1 晚
8/10 还可以
Donna
与配偶出行
2024年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient
Donna
2024 年 9 月入住 3 晚
10/10 超赞
Shawne
2024年11月16日
Shawne
2024 年 10 月入住 1 晚
6/10 一般
Leslie
2024年11月15日
满意:员工和服务,清洁度
Convenient location. Clean. Staff was helpful. Planes fly over, so noise is a factor.
Leslie
2024 年 11 月入住 1 晚
6/10 一般
JeKauri
2024年11月2日
满意:员工和服务,清洁度
My room smelled like old jacuzzi water.
JeKauri
2024 年 11 月入住 1 晚
8/10 还可以
Brian
与配偶出行
2024年11月2日
满意:员工和服务,清洁度
Decent, not exceptional in any way
Brian
2024 年 11 月入住 1 晚
10/10 超赞
Bill
2024年10月20日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great. Enjoyed our stay.
Bill
2024 年 10 月入住 1 晚
6/10 一般
Richard,Waterlooville
与家人出行
2024年10月17日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Staff very helpful. Property would benefit from an upgrade, looking tired
Richard
2024 年 10 月入住 1 晚
10/10 超赞
Robin,Liverpool
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amy was extremely helpful at check in when I couldn’t get my door to unlock using the swipe card. She came to my room on the 3rd floor to help get me inside my room. Such a sweet lady!!
Robin
2024 年 10 月入住 1 晚
10/10 超赞
Laura
2024年10月11日
Laura
2024 年 9 月入住 2 晚
10/10 超赞
koshin
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service
koshin
2024 年 10 月入住 1 晚
8/10 还可以
Benidict
与配偶出行
2024年09月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was great and the bed very comfortable. I was surprised that the 2 male desk clerks were not appropriately dressed, they were dressed in jeans and casual shirts. I would think that the staff that are greeting the public should be dressed in some type of uniform
Benidict
2024 年 9 月入住 1 晚
2/10 糟糕
jordan
与家人出行
2024年09月30日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Definitely needs an overhaul.
jordan
2024 年 9 月入住 1 晚
6/10 一般
Marianne
与配偶出行
2024年09月29日
The guy behind the desk during check in wasn’t friendly. Breakfast waffles or maybe syrup was different, biscuits were hard, bacon was rubbery. Sausage was good. Cleaning crew were really helpful and room was clean. Lady at desk was friendly and helpful. Man at checkout was friendly. There are not any restaurants nearby except Red Robin and Waffle House. There is a tiny Popeyes and Subway.
Marianne
2024 年 9 月入住 3 晚
8/10 还可以
Rockie
与家人出行
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and clean
Rockie
2024 年 8 月入住 1 晚
4/10 很差
Alice,Pollok
与配偶出行
2024年09月18日
不满意:住宿条件和设施
This place needs a remodel in the worst way. It smells bad as soon as you hit the hall. then our room smelled like someone had spent weeks there and smoked heavy. It had some sweet people working there, but the property itself is lacking. We ate allergy medicine the 3 days we were committed to.