2/10 糟糕
Charles
商务旅客
2024年11月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would like my full refund for this room!
Upon checking in at the front desk, Linda, who works there told me she would upgrade me to a room that actually has hot running water. When I came to the room the bed was filthy, the pull out couch was dirty and had food crumbs all over it, the night stand lamp was old and dirty, and the shower handle was broken and just hanging off. I ended up leaving the hotel after 5 minutes and driving straight to the airport to sleep in my rental car. Linda at the front desk said that she would confirm everything that I just wrote in order for me to receive my full refund for this room. I also have pictures that I can send over. Please let me know how I can receive my full refund back.
Charles
2024 年 11 月入住 1 晚