We have stayed here several times in the past. The location is great...close to the beach, close to all the great restaurants in town, etc. It is always clean meets our needs. This time, we checked in and discovered there was no hot water (in the shower or in the bathroom sink.) We reported the issue to the front desk the next morning. They took a note and said they'd take care of it. That night...no hot water again. The next morning, we reported the issue still wasn't fixed. The staff took another note, apologized, and said they'd take care of it. The next morning...still no hot water.
Everything else was on par with how things usually are at this hotel, but no hot water despite us reporting the issue multiple times is hard to overlook.