Will try to give a fair review with the good and the bad.
The issues we had (to be fair, not everyone will experience this):
- 🚩 the major red flag is security. Our room, after house keeping had come to clean, was left with the door open. Our hearts dropped when we saw the door was ajar after a long day out. Luckily all our belongings were there, but we definitely had a 'heart attack'. Additionally, most hotels would require a key card to use the elevator, but this hotel does not have this. Considering that, we were concerned someone had broken into our room. We did let the front desk staff know, so hopefully there's a note to housekeeping.
- At check in, we were assigned the wrong room type (booked for a King, but was given a double). Front desk was able to resolve this quickly after we went down with our confirmation email.
- Room cleanliness is not great. There are dust bunnies in our room, the garbage bin in our washroom was filled with trash from the previous stay, the conditioner bottle was empty, and the washroom after cleaning had a bit of a funky smell.
The good:
- Proximity to the train station. It is right across the street. Walking into the main historical area takes about 20-30 minutes walk.
- The folks at the front desk have been nice and tried to resolve issues promptly