The staff was Amazing! Our room was not the best. Old beds worn in and broken bathroom handle. TV was pixelated and the walls had pieces chipped out. Shower head squealed the whole time it was on which was annoying and showed curtain wouldn't stay shut which made water go EVERYWHERE.
Pool was ok but I got the room because of the hottub and it was boarded up. Very mad about that lie or I would of booked somewhere else tbh....won't be going back
SixDeuce88
2024 年 11 月入住 1 晚
8/10 还可以
Emerson
2024年11月24日
满意:员工和服务、服务设施、住宿条件和设施
good!
Emerson
2024 年 11 月入住 1 晚
2/10 糟糕
Tamara
带宠物出行, 与配偶出行
2024年11月23日
满意:员工和服务
不满意:住宿条件和设施
We got there and it was 43 degrees outside and our room window was open. Then the heater didn't work. My husband was freezing all night. In the morning we tried to use the television and it word turn on and then turn right off. I noticed when we were bringing in our stuff that ice machine wasn't working and had a sign on it. I needed to do some stuff on my laptop when we got there and the plugin that was on my light didn't work. When I booked our room I put that it was for 2 adults and 1 pet, however when I confirmed that they knew that we had a dog they charged us an extra $35 fee. That was unexpected. We ended up calling the front desk the next day and they did switch us right away to the room next to us. That room was rather warm and we didn't even turn on the heater. We think there was a dog in there the night before because there was dog hair all over the floor. I realize that we have a dog, however we keep everything clean. I was in bed trying to relax when I saw something moving on the wall. I got up and grabbed a kleenex and killed it, it was a cockroach, so we took all of our stuff and put it in our van and left to drive the 7 hours back home. We didn't even spend our 2nd night there. After we saw the cockroach we were done and had to get out of there.
Tamara
2024 年 11 月入住 2 晚
4/10 很差
Nancy
2024年11月21日
满意:员工和服务
The staff was very friendly, and helpful as they could be .
Nancy
2024 年 11 月入住 1 晚
10/10 超赞
Brooke
2024年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great🙌
Brooke
2024 年 11 月入住 1 晚
10/10 超赞
Christy
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff !
Christy
2024 年 11 月入住 2 晚
6/10 一般
Jeremy
与家人出行
2024年11月4日
I realize it was a game night after the Hawkeye's game, but this is nowhere near a $200 a night hotel under any other circumstance. There was a lemon wedge and grime lodged down our bathroom sink. Overall the room just had an old and dirty vibe with a T.V. smaller than the monitor on my desk at work bolted to the dresser. Likely wouldn't book again unless I was looking for a $50 place to simply sleep.
Jeremy
2024 年 11 月入住 1 晚
2/10 糟糕
Christina
2024年11月4日
不满意:清洁度、员工和服务、住宿条件和设施
When I got there my toilet was filthy . They sent cleaning crew to clean again . It was still dirty.
Next morning I killed a cockroach crawling out of my bathroom.
Disgusting
Christina
2024 年 11 月入住 1 晚
10/10 超赞
Arthur
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in & employee was very efficient & personable!
Arthur
2024 年 11 月入住 1 晚
6/10 一般
Jill
与家人出行, 带宠物出行
2024年11月2日
满意:员工和服务
不满意:住宿条件和设施
It was nice to have the trails for the pup.
Jill
2024 年 11 月入住 1 晚
6/10 一般
valara
2024年10月28日
满意:员工和服务,清洁度
I requested housekeeping but they never showed up until my final checkout day. I did my own housekeeping throughout my stay. My bank statement showed I was double charged for my additional stay.
valara
2024 年 10 月入住 1 晚
8/10 还可以
valara
与家人出行
2024年10月28日
满意:住宿条件和设施
Shopping and restaurants in area.
valara
2024 年 10 月入住 3 晚
6/10 一般
Nancy
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
The remote was missing for the television and the women’s hairdryer plug-in had serious issues and needed to be replaced.
Nancy
2024 年 10 月入住 1 晚
6/10 一般
Karen
2024年10月27日
Mattresses were horrible with regards to comfort.
Karen
2024 年 10 月入住 2 晚
6/10 一般
Dawn E
团体旅客
2024年10月27日
满意:员工和服务,清洁度
It’s a decent property for the level. There was a spider in the bed when we turned back the sheets but it was late and we took care of it.
It was a football weekend too so not a lot of options.
Dawn E
2024 年 10 月入住 1 晚
10/10 超赞
Cynthia
2024年10月25日
满意:清洁度、员工和服务、住宿条件和设施
Everything was to expectation.
Staff was very friendly.
Cynthia
2024 年 10 月入住 1 晚
10/10 超赞
Zachary
2024年10月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, nice and welcoming staff. Had a relaxing time here.
Zachary
2024 年 10 月入住 1 晚
6/10 一般
Paige
2024年10月20日
不满意:住宿条件和设施
Hotel was fine for a short weekend to sleep. Definitely needs some updating.
Paige
2024 年 10 月入住 2 晚
6/10 一般
Steven
2024年10月19日
Steven
2024 年 9 月入住 2 晚
2/10 糟糕
Tityana
2024年10月19日
I will never trust Expedia u take from me 492$ for nothing
Tityana
2024 年 10 月入住 5 晚
4/10 很差
Scott
2024年10月14日
不满意:员工和服务
Breakfast till 9 is too early to end. Unfriendly older lady. Freak when someone wanted breakfast after 9. I have a pending extra room charge. For no reason I will never stay there again
Scott
2024 年 10 月入住 1 晚
6/10 一般
William
2024年10月14日
满意:员工和服务
It was fine, staff friendly
William
2024 年 10 月入住 1 晚
10/10 超赞
Jerry
2024年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location
Jerry
2024 年 10 月入住 1 晚
2/10 糟糕
James
2024年10月12日
Air conditioner did not work and we had to move to another room. We’ll have to talk to manager in the morning to seek compensation for inconvenience.
James
2024 年 10 月入住 1 晚
6/10 一般
Lauri
2024年10月6日
满意:服务设施
It was okay.
No variety in breakfast.
If you stay more than one night, they do not bring fresh towels or empty garbage or clean the room.
Asked to have toilet seat repaired, was told they would do it after I checked out