The staff was very responsive to all of our questions and handled requests promptly. Having laundry available on-site was great! The check in was unexpectedly difficult, as one of
our guests has a broken foot. Negotiating luggage without an elevator under those circumstances proved extremely challenging. For the cost of the stay (even considering the large local event taking place), the value didn't seem to match. We stayed in Lenora (#10), which was not set up for enjoyable communal space. We saw other rooms during our stay through open doors, and they all seemed WAY nicer. I can’t imagine how anyone with a more limiting condition would manage without an elevator. All in all, great location, but choose your room carefully!