So I reserved a week ahead for a king size bed and when I went to check in the receptionist told me my king size bed was not available that it was rented in the morning and the only room available had two queen beds. I have a baby I needed the king for my husband and I to sleep comfortable. This made me super mad, this is the reason a booked before so I can get the bed I want and fits my family. The place is a good place to stay but this made me so mad.
Soila
2024 年 10 月入住 1 晚
10/10 超赞
Dora
与家人出行, 商务旅客
2024年08月29日
满意:清洁度、员工和服务、住宿条件和设施
Convenient to to venue I was attending
Dora
2024 年 5 月入住 1 晚
6/10 一般
Veronica
2024年08月22日
Veronica
2024 年 8 月入住 2 晚
10/10 超赞
thomas
2024年08月9日
满意:清洁度、员工和服务、住宿条件和设施
Nice clean place
thomas
2024 年 8 月入住 3 晚
8/10 还可以
Jason
2024年08月5日
满意:员工和服务、住宿条件和设施、客房舒适度
Jason
2024 年 8 月入住 1 晚
2/10 糟糕
Billye
2024年07月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was dirty dark holes in walls no electricity which was the reason we booked the room so my 76 year old mom with a heart condition and diabetes would have a comfortable safe place to stay She did not feel safe so she told them to cancel and she left we called Expedia and best Western and were told they were working on a refund this has not happened
Billye
2024 年 7 月入住 1 晚
10/10 超赞
Tamu
2024年07月22日
满意:清洁度、员工和服务、住宿条件和设施
Tamu
2024 年 7 月入住 2 晚
4/10 很差
Zachery
2024年07月20日
不满意:员工和服务
I was unable to contact them to cancel my reservation because of the hurricane during my visit and they argued with me that they were unable to refund me even though I hadn't been at the hotel. They claimed if I would have notified them soonee they could have refunded me. But they wouldn't listen to the fact that I had no way to notify them sooner.
Zachery
2024 年 7 月入住 6 晚
4/10 很差
XIOMARA
2024年07月17日
满意:员工和服务
不满意:住宿条件和设施,清洁度
My stay was not great, nothing I would do again. When I arrived I found hairs on the bed and in the bathroom in two places they offered to change out the sheets etc but I had already wiped down and sanitized everything. The back door is broken or something it is very loud and I was downstairs next to it so all through the night anytime someone came in or out I would hear it slam. The staff was friendly and helpful when I asked questions. I did ask for late check out and was declined as well though. Overall I would give it a 2 out of 5 I did find a tiny roach too. when I showed the picture to the staff he said maybe the weather but roaches like that are not from the weather. Luckily it was on my last morning on my way out otherwise that would have been more of a problem. Given the storm and no other available rooms. It was okay but no I would not go again.
XIOMARA
2024 年 7 月入住 4 晚
8/10 还可以
Veronica
2024年07月12日
Veronica
2024 年 7 月入住 2 晚
10/10 超赞
Christina
2024年07月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christina
2024 年 6 月入住 2 晚
8/10 还可以
Dawn
2024年07月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
Dawn
2024 年 7 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年07月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy agradable, solo que nadie puede hablar español seria lo unico que podria decir, por lo demas todo super bien
真实旅客
2024 年 5 月入住 2 晚
6/10 一般
Virgil
2024年06月29日
Clean it up
Virgil
2024 年 6 月入住 6 晚
10/10 超赞
James
2024年06月28日
James
2024 年 6 月入住 1 晚
10/10 超赞
Estella
2024年06月28日
Estella
2024 年 5 月入住 28 晚
10/10 超赞
Jody
2024年06月15日
Jody
2024 年 6 月入住 2 晚
6/10 一般
Saqib
商务旅客
2024年06月10日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
They really dint have breakfast.. they pack togo bag with no real breakfast.. just cookies .. saying they have continental breakfast us a outright deception
Hotel was clean and staff was friendly.
Saqib
2024 年 6 月入住 1 晚
10/10 超赞
Aaron
2024年06月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was good.
Aaron
2024 年 6 月入住 2 晚
10/10 超赞
Kayla
与家人及幼儿出行
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was polite and very nice
Kayla
2024 年 6 月入住 3 晚
10/10 超赞
Jason
2024年05月24日
满意:服务设施
Clean
Jason
2024 年 5 月入住 2 晚
8/10 还可以
Dan
2024年05月24日
Dan
2024 年 5 月入住 1 晚
2/10 糟糕
Javier
商务旅客
2024年05月23日
不满意:住宿条件和设施,员工和服务
There entrance was messed up and tore my car up when exerting the area and there was no work out or laundry room and shower was cold at all times
Javier
2024 年 5 月入住 2 晚
2/10 糟糕
Kimberly
与家人出行
2024年05月21日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Roach hotel
The room we checked into had roaches crawling around, so we asked for a new room. They informed us that a family had been in that room for 2 weeks and that was probably the cause of them. We were moved to a different room on another floor. We get inside just to see more roaches in the next room. I would NOT recommend this hotel to ANYONE!!!!!