2/10 糟糕
Kimberly
2025年01月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was good. But the condition of my room was very bad upon arrival. I had a late check in due to my flight so I expected my room to be in excellent condition. I walked into my room and there was food from a previous reservation in the fridge and trash on the floor. My bathroom was not cleaned. There was hair in the shower. I requested to change rooms once I realized the tv wasn’t working (the next day) but that was not granted to me. Someone came and took the trash out after asking when I was not in the room but did not clean my room or change my sheets as requested. I was very excited to stay at this hotel but my experience will not have me return.
Kimberly
2025 年 1 月入住 2 晚