The room was very spacious and clean. The lake view was a plus!
Stacey
2024 年 12 月入住 1 晚
6/10 一般
Nicole
与家人出行, 带宠物出行, 商务旅客
2024年12月3日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff doesn’t know anything about hospitality.
Nicole
2024 年 11 月入住 1 晚
8/10 还可以
Stephanie
与家人出行, 带宠物出行
2024年12月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There is a nice walking path at a park that is adjacent to the property. Also the room had a lot of outlets for our electronics.
Stephanie
2024 年 11 月入住 3 晚
10/10 超赞
Deb
2024年11月28日
满意:清洁度、员工和服务、住宿条件和设施
Deb
2024 年 11 月入住 1 晚
6/10 一般
Michael
与配偶出行
2024年11月28日
No hot water at the bathroom sink, shower head too high to adjust, bathroom doors badly designed and they hit each other, dated decor was stiff and uncomfortable, bananas on offer were weird tasting/color, terrible coffee machine in the room. Nice towels and comfy bed.
Michael
2024 年 11 月入住 1 晚
10/10 超赞
John
2024年11月25日
满意:清洁度、员工和服务、住宿条件和设施
Clean and food was good.
John
2024 年 11 月入住 2 晚
10/10 超赞
Cherita
与家人出行
2024年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Whole staff was awesome and place was nice and clean!!
Cherita
2024 年 11 月入住 2 晚
6/10 一般
michaela
与配偶出行
2024年11月16日
满意:员工和服务
Friendly staff
michaela
2024 年 11 月入住 1 晚
10/10 超赞
Jose,Brookline
2024年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Jose
2024 年 10 月入住 4 晚
10/10 超赞
Candace
与家人及幼儿出行
2024年11月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed at this property multiple times and the staff has always been very polite. The rooms are clean and it’s in close proximity to many restaurants and shopping.
Candace
2024 年 10 月入住 1 晚
8/10 还可以
Joshua
2024年11月13日
Joshua
2024 年 10 月入住 1 晚
10/10 超赞
Terry,Cuyahoga Falls
2024年11月9日
满意:清洁度、员工和服务、住宿条件和设施
The property is beautiful. The only complaint I have, is that the sofa and ottoman chair could use being replaced, as there were stains on the seat cushions, and the sofa bed creaks and makes noise every time you sit or get up. On the other hand, the bed was great. I had the best night sleep I had in a long time. Staff was great also,and the property and trail was beautiful
Terry
2024 年 11 月入住 1 晚
10/10 超赞
Desiree
团体旅客
2024年11月8日
满意:清洁度、员工和服务、住宿条件和设施
The property is older but in good shape. Nice pool and relaxing area, ability to walk around the pond/lake outside of the hotel. Clean comfortable rooms and little things like water, coffee, tea, fruit in the lobby area. Close to dining options and easy access to highway.
Desiree
2024 年 11 月入住 1 晚
6/10 一般
Denise,Ardsley
2024年11月7日
Denise
2024 年 11 月入住 3 晚
2/10 糟糕
Ralph
商务旅客
2024年11月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Upon our arrival to this hotel. We were a tad early of the check in time. We walked in and saw the hotel worker behind the desk. She did not say hello, welcome rather than very rudely said "you can't check in until 3 "we are full!
and gave us a look like what were we doing here. When we finally get our room, it is not the one I chose from the website. I was told I made reservations with a third party it was not their problem. Then the breakfast was a joke. food was nasty, little that was out. Out of creamer for coffee and apple juice was pretty much water. Room was dirty. Floor in bathroom dirty. Walls dirty. I WOULD NEVER PLAN A STAY HERE EVER. It gets better, the same rude clerk we saw the first time, checked us out and asked us if we wanted our receipt emailed. We said not we would like it printed out. She said I can't do that since you booked 3rd party! WHAT IN THE WORLD. YOU TOOK MY MONEY. I PAID THERE AT THE HOTEL. THIS ESTABLISHMENT NEEDS TO BE REPORTED. I AM SO DISAPONITED AND THERE IS NOTHING I CAN DO ABOUT IT! THIRD PARTY!
Ralph
2024 年 11 月入住 1 晚
2/10 糟糕
Matthew
与家人出行
2024年11月3日
不满意:住宿条件和设施
Upon checking in, we open the door to our room only to find it smelled heavily like to smell, fighting the entire property being non-smoking. We cannot be switched to another room, cause it was sold out not a very pleasant staying in our room. Other parts of the property were also lacked cleanliness
Matthew
2024 年 11 月入住 1 晚
10/10 超赞
michael
与家人及幼儿出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, welcoming and comfortable. We had no issues and will stay again.
michael
2024 年 11 月入住 1 晚
10/10 超赞
Brian
与家人出行, 带宠物出行
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Well keeped up. No issues with the room or the stay. I would recommend.
Brian
2024 年 11 月入住 1 晚
10/10 超赞
veneal
与家人出行
2024年10月27日
满意:清洁度、员工和服务、住宿条件和设施
Will definitely stay there again!! Highly rrecommend 🙌
veneal
2024 年 10 月入住 1 晚
10/10 超赞
jerry
与家人出行
2024年10月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I thought the person working Sunday night/Monday morning was outstanding. Got up at 4 AM as i couldn't sleep. Went to lobby and amazed fresh coffee was out. Jackie was most hospitable to me in offering several things. My amazement was watching her clean up areas around the garbage cans in lobby. Incredible attention to detail and desire to do a great job. Great employee!!
jerry
2024 年 10 月入住 2 晚
10/10 超赞
Corinna
2024年10月16日
Corinna
2024 年 9 月入住 1 晚
10/10 超赞
craig
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施
Nice place to stay
craig
2024 年 10 月入住 1 晚
10/10 超赞
Susan
2024年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Susan
2024 年 9 月入住 1 晚
10/10 超赞
David
商务旅客
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was smooth and efficient. Front desk text me 30 minutes after check in to confirm my room was satisfactory. Room and hotel were clean. Breakfast area was clean and well attended.
David
2024 年 9 月入住 1 晚
8/10 还可以
Roberta
与家人出行
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Everyone that I dealt with at the hotel was wonderful. Some of the furniture in the room seemed older and a little worn/dirty looking but otherwise the hotel and room was very clean.