Great staff and breakfast. The beds are very comfortable, but the fitted sheet kept coming off and pillows could be better
I get tired of being the quality control person. The first room assigned had no microwave, refrigerator or hair dryer. It also had a hole in the shower floor, a single bolt securing the toilet seat, an ash tray with ashes under the chair which was pushed up against the wall and the nightstand drawer had an open box of pop tarts and wrappers. The second room assigned was closer to the quality expected, but the toilet was slow to flush and the closet door handle was not attached securely.
The common area carpets were stained, in need of replacing or steam cleaning. The automatic entry doors were defective, opening and closing without a person there to activate them.
With all the issues noted, we would stay there again if we were originally offered the second room.
Hotels should have a maintenance inspection with a thorough checklist with every room turnover.