Very disappointed - room was dusty and needed a deep clean, bed uncomfortable, no A/C, tv remote didn’t work. Basic room, no upgrade. Food was average and expensive, breakfast was a mess - hot food not replenished quickly, coffee machine needed refilling and staff member rude. Hotel in the middle of nowhere by an industrial estate in the countryside, no walks to amenities. Clientele made us feel uncomfortable. Parking good, pool, steam, sauna and hot tub very good and grounds nice. Reception staff excellent and dealt with my complaint efficiently.