The girl at the front desk literally did not say one word to me besides "sign this". I was not told where the elevators were, that there were multiple elevators, or where I was going. I was handed my keys and had to ask "are the elevators down there?"
I got to my room and my keys did not work. Made the long trip back to the front desk. No apology for it not working. No questions on what the lights were doing. NOTHING. Not a word. Got back upstairs and didn't work again. Lights turning yellow on one key and flashing red and green on the other, by the way. Tried pulling the handle up before dealing with that again. Thankful it worked because I assure you, she would have seen a side of me I rarely bring out. I had just driven 11 hours straight from Connecticut with only one stop (for gas) and just wanted to get in the room and relax. Such an awful start to the stay.
Shawn
於 2025 年 4 月住了 1 晚
6/10 一般
Patti
家人同遊
2025 年 4 月 14 日
The property needs to update its website. No room service. the restaurant is only open I believe Thursday through Saturday. the ice machine on the 7th fl. did not work nor did the elevator at the end of the hall. The elevator at the other end does not light up so you don't know if you're going up or down or what floor you're on. The bed was not put together properly and squeaked all night long. The positives were the staff and there was free breakfast buffet downstairs. We had a ticket on our car and the gentleman at the front desk said don't worry he would take care of it they have ample parking.
Patti
於 2025 年 4 月住了 1 晚
6/10 一般
Kurt
伴侶同遊
2025 年 4 月 14 日
讚好:職員與服務
不滿:設施服務和住宿狀況
Not alot nearby and the king sized bed sagged a lot in the center to where we didn’t sleep and it was very comfortable
Kurt
於 2025 年 4 月住了 1 晚
4/10 欠佳
Ty
家人同遊
2025 年 4 月 14 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Hotel was dirty. Didn’t have enough towels for us all to shower. Hot tub wasn’t working, and we were not informed at booking. Breakfast was cold and very limited. Room was filthy we had to clean it to feel ok about being there.
Ty
於 2025 年 4 月住了 2 晚
8/10 不錯
RAEKESHA (WILLIAMSTOWN)
家人同遊
2025 年 4 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel close to airport
RAEKESHA
於 2025 年 4 月住了 2 晚
4/10 欠佳
Shawn (Ariel)
家人同遊
2025 年 4 月 13 日
不滿:整潔度和住宿狀況
Broken elevators, put us right in the middle of a young traveling group who ran up and down hallways and slammed doors at midnight and all hours. Room dirty, toilet wasn’t secured to floor. Key card didn’t work second day. Had to use stairs since elevator was not working properly. Hurt shoulder and back as had to carry luggage up stairs. Not a good stay.
Shawn
於 2025 年 4 月住了 2 晚
2/10 很差
Lori
家人同遊
2025 年 4 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Gave us dirty rooms. Hot tub broke. Mold in pool area.
Lori
於 2025 年 4 月住了 3 晚
10/10 優異
DOLORES
2025 年 4 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Like
DOLORES
於 2025 年 4 月住了 1 晚
8/10 不錯
Jessica
家人同遊
2025 年 4 月 11 日
讚好:整潔度、職員與服務和住宿狀況
We had a nice stay. The room was clean and tidy. The gym was just fine. The breakfast options were limited (eggs, potatoes, bacon, cereal, yogurt), but was hot and cooked. The eggs were actually good! The facilities are just a little run down, but would stay here again.
Jessica
於 2025 年 4 月住了 1 晚
8/10 不錯
Eme
家人同遊
2025 年 4 月 7 日
讚好:整潔度、職員與服務和設施服務
Lift and elevator system was not maintained properly
Eme
於 2025 年 4 月住了 1 晚
6/10 一般
Annette
2025 年 4 月 5 日
不滿:住宿狀況
Acceptable for the budget traveler.
Annette
於 2025 年 4 月住了 1 晚
10/10 優異
Francisco
伴侶同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love it
Francisco
於 2025 年 3 月住了 2 晚
2/10 很差
Logan
2025 年 4 月 2 日
不滿:職員與服務
The guy working at the front desk was very rude, it was as if he had no idea what he was doing.
When we asked questions, he was very short with us and oribi us with little to no help. When we got there, the room I booked wasn't available. I booked it for two separate beds and they gave it away. We got stuck sharing one bed and it wasn't even ready yet and we showed up at 4:15 PM and didn't get the room until after 5:00 PM. Very disappointed in the overall stay at the hotel.
Logan
於 2025 年 3 月住了 1 晚
10/10 優異
Katie
商務旅客
2025 年 3 月 30 日
讚好:整潔度、職員與服務和住宿狀況
I had a great late-night check in with an extremely friendly employee, and then had great support from the morning front desk staff. Great experience - will definitely stay again.
Katie
於 2025 年 3 月住了 1 晚
10/10 優異
Kristina
2025 年 3 月 30 日
讚好:整潔度
Kristina
於 2025 年 3 月住了 1 晚
6/10 一般
Michelle
2025 年 3 月 25 日
讚好:職員與服務
不滿:住宿狀況
Michelle
於 2025 年 3 月住了 1 晚
10/10 優異
Caroline
2025 年 3 月 21 日
Caroline
於 2025 年 3 月住了 1 晚
10/10 優異
Jim
商務旅客
2025 年 3 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was wonderful!!
Jim
於 2025 年 3 月住了 1 晚
10/10 優異
Tom
商務旅客
2025 年 3 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Shuttle to the airport was extremly clean - nice improvement from my last trip.
Tom
於 2025 年 3 月住了 1 晚
10/10 優異
Jessica
2025 年 3 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff really made the trip enjoyable - especially Brian on nights. He was really personable.
Jessica
於 2025 年 3 月住了 1 晚
10/10 優異
Niseishka
2025 年 3 月 19 日
讚好:整潔度
Niseishka
於 2025 年 3 月住了 1 晚
6/10 一般
Sadie
家人同遊
2025 年 3 月 14 日
讚好:整潔度
Close to airport.
Sadie
於 2025 年 3 月住了 1 晚
8/10 不錯
cassie
伴侶同遊
2025 年 3 月 12 日
讚好:整潔度、職員與服務和設施服務
This was an average stay. The room was clean but very dated. The bed was slightly uncomfortable and I wouldn't recommend it for anyone heavier but it was okay for us. We had family we were visiting nearby and I wouldnt hesitate to stay here again if I needed to be in the area.