The Staff at The Roost was amazing, very friendly and helpful. beautiful building, very clean and secure. Perfect location for walking to restaurants, concerts and sporting events.
Sharon Nalivka
2024 年 10 月入住 4 晚
10/10 超赞
Mario,Ontario
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking was challenging until we figured it out, but was one of the coolest places we have stayed in!
Mario
2024 年 10 月入住 2 晚
10/10 超赞
Andrew
2024年10月19日
Andrew
2024 年 9 月入住 2 晚
10/10 超赞
Zakeyia
商务旅客
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved my stay at the Roost in Cleveland. I have stayed at other locatuons as well and I am always impressed by the properties, amenities and locations. This one did not dissapoint and the unit was spaciaous and beautiful!
I will definitely be sraying here during my future work travel!
Zakeyia
2024 年 10 月入住 2 晚
10/10 超赞
Stephanie,St. Regis Falls
与配偶出行
2024年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place to stay. Will definitely stay here again.
Stephanie
2024 年 10 月入住 1 晚
10/10 超赞
Brittany
与家人及幼儿出行
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Will definitely come back.
Brittany
2024 年 10 月入住 2 晚
10/10 超赞
Alysa
2024年10月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay. Would stay again
Alysa
2024 年 8 月入住 2 晚
10/10 超赞
Eric
团体旅客
2024年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Make sure to reserve parking in the parking garage ahead of time. They send out an email with instructions and the link. It was $20 cheaper through that link. Its an indoor secure lot with interior access directly to the hotel. Hotel was very clean and nice. A little noisy being downtown but its tough to avoid that while remaining within walking distance to the ballpark and casino. Highly recommend and will be my go to in all future Cleveland stays.
Eric
2024 年 9 月入住 1 晚
10/10 超赞
Louis
与配偶出行
2024年09月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
amazing view and a cool stay like no other
Louis
2024 年 9 月入住 1 晚
10/10 超赞
Patricia
与家人出行
2024年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for walking to Progressive Field and local walking area for dining.
Patricia
2024 年 9 月入住 1 晚
2/10 糟糕
Cameron
与家人及幼儿出行
2024年09月26日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Hotel was super clean and well furnished.
Our core issue came from the location of our room within the Roost building. The hotel is situated in a corner position where different parts of the building line different city streets. Our room was 2nd floor on the Prospect Ave. side. This put us directly across from the casino.
ALL outside noise reverberated into our room. ALL of the noises. We called down to the concierge at one point to ask about the street noise level and to inform them that it was impairing our child from sleeping but no resolution was offered and so a sleepless night was had by all.
We found out the next day from other hotel guests that the other parts of the building had no issues with noise.
It’s a great historical building and is beautifully maintained but I wouldn’t recommend it.
There are nearby hotels just as nice that accommodate a good night’s rest.
Cameron
2024 年 9 月入住 1 晚
8/10 还可以
Beth
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the stay in Cleveland. Location perfect
Beth
2024 年 9 月入住 1 晚
10/10 超赞
Paul,Hamilton
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Okay
Paul
2024 年 9 月入住 2 晚
8/10 还可以
Eric
与配偶出行
2024年09月16日
满意:清洁度、员工和服务、服务设施
The actual room/ apartment was excellent. Clean modern and all the amenities of a home w/ full kitchen. Beds and bedding were clean and comfortable. Getting there was a challenge. Here are some tips. If your parking in their garage- 1. Call the phone number ahead and get the link to pay parking on line or have them add it to your reservation. You need the QR code to enter garage. Getting to the upper level of the parking deck is still a mystery we could only go to the LL lower level but the elevator was fine to get to lvl 2. 2. The front desk is is on level 1 and to the left from the elevator. No directory or directions we saw inside hotel. 3. If your coming from outside hotel office is on north side and marked Roost. I would definitely stay there again knowing what we learned as newbies.
Eric
2024 年 9 月入住 1 晚
10/10 超赞
Aurelian
与家人出行
2024年09月1日
满意:清洁度、服务设施、住宿条件和设施
Very clean property
Aurelian
2024 年 8 月入住 2 晚
10/10 超赞
Andrew
2024年08月31日
满意:清洁度、服务设施、住宿条件和设施
convenient downtown location walkable to many sites
Andrew
2024 年 8 月入住 2 晚
10/10 超赞
Karen
与配偶出行
2024年08月29日
满意:住宿条件和设施,清洁度
Great location for dining and sport events.
Karen
2024 年 8 月入住 2 晚
8/10 还可以
Anna
2024年08月25日
满意:住宿条件和设施,清洁度
When we arrived we did not know how to check in..where to park...why the elevators were locked...confusing and stressful since my boyfriend is an amputee and we had to walk forever. Staff was helpfulbut we were highly stressed.
Anna
2024 年 8 月入住 1 晚
8/10 还可以
sharon
2024年08月22日
满意:住宿条件和设施,清洁度
sharon
2024 年 8 月入住 3 晚
10/10 超赞
Jason
2024年08月13日
满意:住宿条件和设施,清洁度
Great location
Jason
2024 年 8 月入住 1 晚
10/10 超赞
Jon
2024年08月8日
满意:清洁度、服务设施、住宿条件和设施
Jon
2024 年 8 月入住 1 晚
10/10 超赞
Jessi
与配偶出行
2024年08月7日
满意:清洁度、服务设施、住宿条件和设施
We had a wonderful experience! We also were pleasantly surprised by the amenities offered. Will definitely stay again!
Jessi
2024 年 8 月入住 3 晚
10/10 超赞
Fernando
2024年08月6日
满意:清洁度、服务设施、住宿条件和设施
The property was really good, we enjoyed our stay. I love that it gave an apartment feel rather than just a hotel. The amenities were great and it felt very safe. During check in, the two employees we met in the afternoon were really nice and helpful. However when we were checking out at 4am the employee was pretty rude. We weren’t sure on the check out process and she just dismissed us.
Fernando
2024 年 8 月入住 3 晚
10/10 超赞
Denver
团体旅客
2024年08月5日
满意:客房舒适度,清洁度
A must stay!!
This hotel is very nice! Felt so safe and it’s right in the heart of town and walkable to so many places! Rooms are err very spacious and clean! Staff were super nice and friendly! Will be staying again