Unfortunately, the entire room was kind of gross. The floors were not vacuumed. The room kind of smelled weird and the floor of the tub was black.. The toilet was also loose from the wall so every time you sat down, it would make a ka-chunk.
Marygail
2025 年 1 月入住 1 晚
4/10 很差
Dani
2025年01月29日
不满意:服务设施,员工和服务
Im from Canada, visiting relatives in willoughby.
I left my phone charger in the room. I called back the next day, it was turned in. Great! I drove back to the hotel to retrieve it. Put it in my back, continued on to Cleveland. Went to charge my phone in Cleveland, noticed my charging cord had been switched out out! My cord was 8' long & fabric. This was 2' long & rubber/plastic. Called hotel again, said i would have to call back the next day & speak to "Ken". The onous was assumed to me for phone calls & driving all over the city/state. No offer to look after it for me. Will also be filing complaint with Red Roof head office
Dani
2025 年 1 月入住 1 晚
6/10 一般
Maya
2025年01月23日
Maya
2025 年 1 月入住 1 晚
8/10 还可以
Joe
商务旅客
2025年01月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Functional and Clean. Its not the Palace hotel but if you need a bed for the night its a good value
Joe
2025 年 1 月入住 2 晚
6/10 一般
victor
2025年01月22日
满意:员工和服务
不满意:住宿条件和设施
Need more cleaner
victor
2025 年 1 月入住 1 晚
10/10 超赞
Alecia
与配偶出行
2025年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!!! Room was clean and quiet!!!
Alecia
2025 年 1 月入住 1 晚
4/10 很差
Irene
与配偶出行
2025年01月16日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Positives: people at the front desk were helpful and polite. Check-in and check-out were easy. Bathroom was clean. Negatives: our room smelled so strongly of cigarette smoke to us that we left after a call to another hotel we had stayed at before to secure a last-minute reservation. Also, there was a bottle of Dr Pepper in the trash and when we pulled back the sheets, there was a boot print that we couldn't brush off on the fitted sheet - so the sheet was probably clean, but the stain was disconcerting to us.
Irene
2024 年 12 月入住 2 晚
8/10 还可以
Nicholas,Los Angeles
2025年01月14日
满意:清洁度、员工和服务、住宿条件和设施
I have to say, I liked this red roof inn quite a bit. The bed wasn’t super comfortable but besides that, everything was in good working order and pretty clean. The staff was very friendly and it definitely met my expectations. I would stay here again.
Nicholas
2025 年 1 月入住 1 晚
6/10 一般
Ron
2025年01月10日
Ron
2025 年 1 月入住 1 晚
4/10 很差
Sarah
与配偶出行
2024年12月29日
Not clean.
Sarah
2024 年 12 月入住 1 晚
2/10 糟糕
Robert
2024年12月29日
Old and run down. Signs all over the place about it being a smoke free facility but the first room they tried to put us in reeked of cigarette smoke. 2nd room smelled better but the bed was worn out.
Robert
2024 年 12 月入住 1 晚
10/10 超赞
Juan C Gomez
2024年12月23日
Juan C Gomez
2024 年 11 月入住 1 晚
10/10 超赞
Marc
2024年12月15日
Marc
2024 年 11 月入住 1 晚
10/10 超赞
Betty Ann
与配偶出行
2024年12月14日
Room was clean and the shower was hot. That's all I needed.
Betty Ann
2024 年 12 月入住 2 晚
10/10 超赞
Marc
2024年12月12日
Marc
2024 年 11 月入住 4 晚
10/10 超赞
Fisnik
2024年12月3日
Fisnik
2024 年 11 月入住 1 晚
4/10 很差
Ozgur
与家人出行
2024年12月2日
满意:清洁度
不满意:住宿条件和设施,服务设施
Key reader and the condition of the door/doorknob was horrible. Place was clean but noisy. Sketchy neighborhood.
Ozgur
2024 年 12 月入住 1 晚
6/10 一般
Rick
2024年12月2日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff was very friendly and welcoming. Room had a slight "Sewer" smell and there was mold in corner of bathtub. Good value for the money and I WOULD stay here again.
Rick
2024 年 11 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2024年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Paul
2024 年 11 月入住 2 晚
8/10 还可以
Paul
与配偶出行
2024年11月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Paul
2024 年 11 月入住 2 晚
4/10 很差
Gina
商务旅客
2024年11月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing positive I can say about this property is that it was right off the interstate and it was snowing so that was helpful. It smelled like urine first thing when I walked it. In the bathroom there was urine all over the seat. In a normal situation I would have asked for a different room but it was snowing and I didn't have faith a different room would be better. I put hand soap on a hand towel and cleaned the seat myself. Other than that huge yuck, the snowplow ran all night, the power kept flickering until it finally went out for good for 4 hours and I heard what I am pretty sure was 2 gunshots. I went so far as to turn out my light and peek out the window. Would NOT recommend this hotel to anyone.