The place was damaged with holes in the walls, they had closet doors laying against the wall and to top it off the kitchen was dirty along with ROACHES crawling on the walls and one was on the bed. I've never been more mortified and disgusted by a property.
Ronnie
2023 年 4 月入住 2 晚
2/10 糟糕
Mark
与家人及幼儿出行
2023年04月18日
不满意:清洁度、服务设施、住宿条件和设施
Property is worn and in need of repair, no A/C, spotty wifi, all 3 elevators non-functional/had to use service elevator or stairs, human feces in stairwell.
Mark
2023 年 4 月入住 3 晚
2/10 糟糕
Jamie
2023年04月2日
Jamie
2023 年 3 月入住 2 晚
4/10 很差
Rayon
2023年03月27日
不满意:清洁度
Not what was advertised.
Rayon
2023 年 3 月入住 6 晚
4/10 很差
Barbara
与配偶出行
2023年03月23日
不满意:住宿条件和设施
The property was not well
Maintained. Broken towel
Holder, ripped leather sofa, sticky floor, soap scum in bathtub. Dishes and glasses in cupboard did not appear clean. Elevators needed cleaned also.
Barbara
2023 年 3 月入住 2 晚
4/10 很差
Elexia
2023年03月22日
Elexia
2023 年 3 月入住 2 晚
6/10 一般
Darrin
与配偶出行
2023年02月26日
满意:住宿条件和设施,服务设施
Darrin
2023 年 2 月入住 2 晚
2/10 糟糕
fallon
2023年02月26日
fallon
2023 年 2 月入住 2 晚
4/10 很差
Todd
与家人出行
2023年02月21日
不满意:清洁度
Terrible Experience!!
First off I couldn't get into the building to get my key fob because the security guard was asleep. This by the way, was the only time I actually saw a security guard the entire rest of my stay. The key fob machine wasn't working so I had to call the manager. The room was nothing like the pictures! The toilet had human waste in it and there was a terrible stench in the room, the hallway, and the community center 12 floors under ours. The communication with the Barsala team was good but they didn't do anything to accommodate my complaints.
Todd
2023 年 2 月入住 2 晚
10/10 超赞
Juan
与配偶出行
2023年02月17日
满意:清洁度、服务设施、住宿条件和设施
The apartment was perfect, everything as stated , very nice and clean. I used the gym and it was great. The location of the apartment is super, walking distance to everything in downtown.
The building although looks like is falling apart! the elevators are in bad condition , stairways to parking are dirty and super bad conditions as well as corridors.
Juan
2023 年 2 月入住 6 晚
10/10 超赞
Alacia
团体旅客
2023年02月13日
满意:客房舒适度,清洁度
Overall great stay
Staff was very responsive through text messaging. Location was great- very walkable to many bars and restaurants. The property was updated as much as it could be seeing it’s an older building. Cleanliness is about the same- it was clean but it’s an older building. Parking garage was scary but attached and cheap- which was a great bonus. Sometimes parking in cities is very expensive and adds a lot to the cost of the trip. Not for this one. We both agreed if visiting again, we would highly consider this property.
Alacia
2023 年 2 月入住 2 晚
4/10 很差
Rosanna
2023年01月23日
不满意:清洁度
Security doesn’t great you therefore doesn’t even feel secure.
Rosanna
2023 年 1 月入住 2 晚
8/10 还可以
Megan
团体旅客
2023年01月22日
满意:客房舒适度
Good but need more attention to details
I was very excited to stay here based on the hotels.com reviews. However, if you look on other websites the reviews are horrendous. That being said i think i was looking for items more so than usual. The Luckman is an old building and has been apparently renovated. From first glance the Renos are pretty and modern. However, you can def tell that some things were done on the cheap and it’s starting to show. However, the furnishings were new and nice, the view was spectacular and it’s in a great part of the city within walking distance of most things. Self check in was a breeze. Customer service was very quick to respond. I believe Barsala is trying to turn this building around but it’s hard when you don’t have eyes on every apt at all times. Housekeeping could have done a better job. The garage door to the parking was broken and a resident told us to go in through the out door. Only decaf coffee supplied. It was little things that could have been better but it was a great location, no bugs or anything like that and an excellent price. Beds were super comfy as well! Spoke to a few full time residents and their experience was vastly different. Not sure if barsala just does the apts for rent thing or manages the entire building.
Megan
2023 年 1 月入住 2 晚
10/10 超赞
ward
商务旅客
2023年01月20日
满意:清洁度、服务设施、住宿条件和设施
Excellent! Despite the lack of a hotel staff, Barsala makes it feel like full service. A light bulb was out, I sent an SMS and 15 min. later maintenance had fixed it! I really liked the way they made sure everything was going ok with the stay by sending me SMS just to make sure. And that's not even to mention the wonderful value - clean and tons of space, completely reasonable pricing.
ward
10/10 超赞
Thomas
2023年01月19日
满意:客房舒适度,清洁度
Thomas
2023 年 1 月入住 4 晚
10/10 超赞
Perly
商务旅客
2023年01月12日
满意:清洁度、服务设施、住宿条件和设施
Clean and good location
Perly
8/10 还可以
Danny
2023年01月9日
满意:住宿条件和设施,服务设施
i have not gotten my &300 hold back on my credit card yet, but the place was nice to stay