The staff were nice, property was clean. Only problem was the hot water was not very hot, no matter what time of the day.
Elizabeth
2024 年 12 月入住 2 晚
2/10 糟糕
Priscilla
与家人出行
2024年10月31日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Worst experience ever! The rooms were dirty, smelly and dated. They processed my credit card for deposit which reflected immediately on my account, yet the front desk clerk called to my room to ask me to verbally give her my credit card number again. I informed her that I wasn’t comfortable with her writing my credit card information but that I would gladly walk down to show her where it reflected on my account. She said that was irrelevant to her and she wanted my card info. Her attitude was horrific and she then called me in my room and told me that I need to leave immediately! My sister and I traveled for several hours to meet at this location, only to be treated with disrespect and prejudice. I do not recommend this hotel.
Priscilla
2024 年 10 月入住 2 晚
6/10 一般
dennis
2024年10月28日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Was not maintained and first room assigned to us had strong dog smell so they gave us a different room. Walls in rooms marked up, floor tiles loose on bath floor, tub spout did not allow sufficient water from shower, bed frame stuck out approximately 4 inches which could cut your leg.
dennis
2024 年 10 月入住 1 晚
2/10 糟糕
Aron
与家人出行
2024年10月20日
不满意:员工和服务
Do not expect any help or flexibility if your flight gets delayed repeatedly then rerouted to a city 5 hours away. my flight was supposed to be to DFW, but was delayed multiple times then rerouted to San Antonio. We didn't even ask for a refund, just to move the reservation from Friday to Sunday. We tried to call the hotel with no answer. Then contacted hotels.com to attempt to get our reservation moved. Unfortunately the property declined, choosing no flexibility and taking the money and leaving us with no hotel and out $250.
Aron
2024 年 10 月入住 1 晚
10/10 超赞
Brandi
2024年10月14日
Brandi
2024 年 9 月入住 4 晚
8/10 还可以
Michael
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 9 月入住 2 晚
10/10 超赞
Valerie
与家人出行
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice places to stay!
The beds were super comfortable and kitchenette was nice. Plenty of room for three adults and two teenagers.
Valerie
2024 年 10 月入住 2 晚
10/10 超赞
Ruel
2024年10月8日
满意:清洁度、员工和服务、住宿条件和设施
Ruel
2024 年 9 月入住 1 晚
8/10 还可以
Jorge
2024年09月27日
Jorge
2024 年 9 月入住 1 晚
10/10 超赞
William
2024年09月20日
William
2024 年 9 月入住 2 晚
10/10 超赞
Alejandro
2024年09月7日
Alejandro
2024 年 8 月入住 1 晚
10/10 超赞
CJ
与家人出行
2024年09月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
CJ
2024 年 8 月入住 1 晚
10/10 超赞
Larry
2024年09月3日
满意:清洁度、员工和服务、住宿条件和设施
Larry
2024 年 8 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2024年09月1日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This property is very worn out and not clean. The pool has paint worn off in several places and looked dirty and murky. The hot tub was even worse. The carpet is stained and worn. The staff were all nice and helpful but unfortunately, this property is in terrible shape and needs immediate renovations and thorough cleaning.
真实旅客
2024 年 8 月入住 4 晚
10/10 超赞
Mark
2024年08月31日
满意:清洁度、员工和服务、住宿条件和设施
Mark
2024 年 8 月入住 1 晚
10/10 超赞
Filiberto
2024年08月29日
满意:清洁度、员工和服务、住宿条件和设施
En general todo bien,
Filiberto
2024 年 8 月入住 2 晚
2/10 糟糕
Dennis
商务旅客
2024年08月19日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Found fleas in bed
Dennis
2024 年 8 月入住 1 晚
10/10 超赞
Jennifer
2024年08月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Only thing ac wasnt cold enough but really good place!
Jennifer
2024 年 8 月入住 2 晚
8/10 还可以
Michael
2024年08月9日
满意:住宿条件和设施
Michael
2024 年 8 月入住 1 晚
8/10 还可以
Rene
2024年07月29日
Rene
2024 年 7 月入住 3 晚
4/10 很差
Todd
与配偶出行, 商务旅客
2024年07月26日
The tile was coming apart in the bathroom. Carpet was nasty . Not a great experience
Todd
2024 年 7 月入住 1 晚
10/10 超赞
Maegan
2024年07月20日
Maegan
2024 年 7 月入住 1 晚
2/10 糟糕
Alejandro
与配偶出行
2024年07月1日
不满意:员工和服务
We had a wedding and the employee wouldn’t help us at all in making sure we have our room ready even when we called with 2 weeks of anticipation. The employee told me to call the day of and I did twice and she didn’t prioritize us as we had given anticipation. Please don’t stay here if you plan to go to a wedding as the staff won’t be able to accommodate.
Alejandro
2024 年 6 月入住 1 晚
4/10 很差
Chance
与家人出行
2024年07月1日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Staff excellent, hotel not so much.
First we got there and staff was excellent. Gave us our room key and went to the room. First walked in and smelled mildew. Didn’t think anything of it because I’m not the type to complain. Well the carpet felt sticky. Wouldn’t let the little one run around without shoes. Then the shower didn’t work nor would the water get hot. It was like warm. After the first night my wife had it with the smell. Told the front and switched rooms no question. Staff again excellent! New room so much better! Carpet felt clean, shower worked, smelled better. BUT, the a/c barely blew all night. Put it as low as it could go and nothing. Slept with the sheets and no blanket. Got the family up at 4am and left back home.