The staff and services were AMAZING! Everyone was friendly, and the rooms were clean and exactly as pictured and described. The game room was fun! My wife and I played pool and listened to music and had a great time! The down side is parking. You can Valet for 40$/night or you can park 2.5 blocks away and walk. When you have suitcases, luggage, backpacks, etc., the walk can be fun. And the way back too with all of it. I can say that’s the only real negative. The exercise room is pretty good. All in all, it’s 4.5 stars for me. If they fix the parking issue l, it’s a solid 5!